Upon arrival I spoke with Mitch and John. They relayed to me that the condenser’s fan motor is running however the compressor may not be running. What I discovered is that the wire from the common terminal on the capacitor to the contactor was not in position on the contactor and had fallen off. I checked the capacitor then reattached the wire. The condenser returned to normal function. The temp differential was at 16degf with a high humidity load. They had just recently had some mulch laid in around the unit and the thermostat wire inside the unit is wire tied from the factory to the wire that became unattatched. Thank you, Jon