Talked with Steve. He would like to run everything by his wife this afternoon. Steve inquired about the duct cleaning, blower wheel cleaning and evaporator (A coil) coil cleaning. I recommended a safety inspection on the system since it’s 14yrs old so we could check the heat exchanger and dirtiness of the coil before spending money on a coil cleaning that might not be needed. Steve would like to reach back out to me this afternoon.