Customer called in about water pooling in the middle of the living room. Went ahead and checked sump pits and both pits have low water and not over filling at all. Ran water throughout the entire house and never saw water backing up. Ran dishwasher as well and no signs of water backing up or break anywhere. Customer said there was no floor drain when they replaced the flooring. Informed customer to keep an eye on things. But as of now water source not coming from plumbing system. Customer enquired about adding additional bathroom in basement. Informed customer that there’s 3 ways of doing. We can break up the concrete in basement flooring and tie into sewer line, we can install a sewer ejector pit minimize concrete breakup, or install a Saniflo system that doesn’t require to break up any concrete. Customer will weigh different options and will give us a call when they’re ready for bid to install shower.