Dispatched for a furnace tune-up. During the initial inspection, it was discovered that combustion was not operating correctly. Further testing of the ambient air revealed elevated carbon monoxide levels, measuring 33 PPM in the living area, which is above normal safe operating conditions. Due to the age of the system and the potential safety concerns, a supervisor was brought out to perform a full evaluation and review all available repair and replacement options with the homeowner. After discussing the condition of the equipment, safety risks, and long-term reliability, the homeowner made the decision to move forward with a full system replacement. We appreciate the opportunity to help ensure the safety and comfort of your home. Thank you for choosing LBA Services and for being a valued member. If you were satisfied with today’s visit, we would truly appreciate a five-star review, as it helps our team continue providing excellent service. Calvin Willette Lead HVAC Service Technic