Bob Stewart was 👍 He answered my questions and explained in words I understood.
Response from Trenchless Innovations Inc.:
Thank you for your kind words, Connie! We're glad to hear that you had a great experience with Bob Stewart. We appreciate your feedback and will continue to strive for excellence in customer service.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
On time, explained the process and current conditions of the sewer/drain pipe in clear terms.
Response from Trenchless Innovations Inc.:
Thank you for your kind words! We appreciate your business and are committed to providing the best service possible. We are glad we could help you with your sewer/drain pipe issue. If you have any further questions or concerns, please don't hesitate to reach out to us.
Overall Experience
Quality
Price
Convenience
Bob was fantastic. Explained everything he was doing. Made me feel very comfortable with the outcome of his visit. To bad all technicians are not like Bob. Your company is very lucky to have him working for you
Overall Experience
Quality
Price
Convenience
Our church had a plumbing contractor tell us we needed to line our entire sewer line for about 25k. Trenchless Innovations came out to give us a second inspection and opinion. Per the inspection John did not recommend a lining. John and Kevin took the time to look through our old church and give some thought on our basement water issues and some possible remedies. Great service, reasonable fee for camera inspection and experience make the church feel confident in the findings, hopefully saving us some headache and money as we .go forward.
Response from Trenchless Innovations Inc.:
"Thank you for your kind words, Gregg! We're glad we could provide you with a second opinion and help you save some headache and money. If you ever need any more help, don't hesitate to reach out.
Overall Experience
Quality
Price
Convenience
Bob was very informative and professional. Thank you, Bob.
Overall Experience
Quality
Price
Convenience
Response from Trenchless Innovations Inc.:
Thank you so much for taking the time to leave a review! We value your opinion and appreciate your feedback.
Overall Experience
Quality
Price
Convenience
Experience was very positive! I was told exactly what was going to be done, what to expect for time involved. Thanks for all the work!
Overall Experience
Quality
Price
Convenience
John and his team member were excellent. Thorough in inspecting the problem, explained everything well and answered my questions clearly, and when they realized Trenchless wouldn’t work, they recommended someone for the job! I’ll absolutely call them again in the future.
Response from Trenchless Innovations Inc.:
Thank you so much for your kind words! We're thrilled to hear that John and our team provided you with excellent service and a thorough inspection. Our goal is always to be transparent, informative, and helpful in finding the best solutions for our customers. We truly appreciate your trust in us and look forward to assisting you again in the future!
Overall Experience
Quality
Price
Convenience
Response from Trenchless Innovations Inc.:
Thank you so much for this review. We really appreciate your business and helping to share the word about us.
Overall Experience
Quality
Price
Convenience
They did a great job and were respectable! Very professional and polite!
Response from Trenchless Innovations Inc.:
Thank you for your wonderful review! We're so glad to hear that our team did a great job and provided professional, polite service. Your satisfaction means the world to us, and we truly appreciate your support. We look forward to helping you again in the future!
Overall Experience
Quality
Price
Convenience
Kevin was fabulous. He has excellent people/speaking skills. He explained to me what I inquired, as well as the process. Thanks Kevin!
Response from Trenchless Innovations Inc.:
Thank you for your kind words! We're delighted to hear that Kevin provided you with excellent service and clear explanations. He truly values great communication, and we’re lucky to have him on our team. We’ll be sure to pass along your appreciation. Thanks again!
Overall Experience
Quality
Price
Convenience
Kevin and his team were not only professional, courteous and very neat. They explained what they’re doing as the project went forward. I would highly recommend this company.
Response from Trenchless Innovations Inc.:
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Kevin and the team. Providing professional, courteous, and clear service is always our goal, and we're glad we could meet your expectations. Your recommendation of others in need of our duct restoration serviced if the best compliment we could receive. We truly appreciate you taking the time to share your experience with us!
Overall Experience
Quality
Price
Convenience
Installed 4’ spot repair liner in 3” pvc over break in pvc about 40’ downstream of clean out in utility room under pharmacy, also installed 4’x6” spot repair from manhole in parkway downstream over break in 6” pvc.
5-19-25 Cleaned and measured sewer line downstream to city main from outside cleanout in preparation for sewer lining. 5-22-25 Inserted a 6” liner through the existing outside clean-out extending approximately 55’ downstream to just before the city main, located on the opposite side of the street.
Televised ducts under slab floor. Ducts in original part of house are concrete ducts possibly transite with metal fittings and connections. The ducts in the addition dining and sitting rooms are galvanized and are very rusted. Will provide a proposal for spin cast mortaring the ducts in the addition and then spray lining the rest of the concrete ducts in the house.
Homeowner showed floor drain that he was looking g to line, but it is not possible. Opening is only 1”.
Installed 5’ spot repair liner over area in 6” clay about 65’ downstream of catch basin near x2 downspout connections where clay was cracked, reinstated x2 downspout connections.
Cleaned and televised all underground ductwork. Applied trenchless spincast mortar to all underground ductwork in basement. Repaired furnace box and all register vents with hydraulic cement 5/14/25 Applied first application of duct armor to all underground ductwork and furnace box. 5/21 /25 Applied second application of duct armor to all underground ductwork and furnace box.
Televised sewer from both clean out downstream of flood control and from catch basin on side of house. No problems visible downstream of flood control. Line from catch basin to flood control was holding water and could not see anything. Stayed short of flood control to avoid getting camera caught.
Televised ducts under slab floor. Ducts are clay tile ducts showing some debris in pipe but they are in good condition. Will provide proposal for spray lining.
Televised ducts under slab floor. Ducts are concrete ducts with metal fittings. There is a collapse in the ducts under the kitchen sink and under the master b shower. Will provide proposal for spin cast mortaring and then spray lining if blockages are able to be removed.
Cleaned all underground duct work in preparation for spin cast mortar. 5/8/25 Applied trenchless spincast mortar to all cardboard underground ductwork. Repaired furnace box and all register vents with hydraulic cement. 5/13/25 applied first application of duct armor material to all underground ductwork 5/20/25 Applied second application of duct armor to all underground ductwork and furnace box.
4/21/25 Cleaned and televised all underground ductwork. In preparation of trenchless spincast mortar. 5/2/25 Applied trenchless spincast mortar to all underground ductwork and furnace box. As well as repaired register vents with hydraulic cement. 5/13 Applied first application of duct armor to all underground ductwork and furnace box. 5/20/25 Applied second application of duct armor to all underground ductwork and furnace box.
Met with Ed and fire chief to discuss possible lining. Suggested that we provide a proposal for televising all lines in order to get an idea of the state and then provide a proposal for lining.
Installed x6 silicate patch liners in duct work where mortar did not hold tight to elbows and size change couplings, applied duct armor to entire underground duct work.
Televised sewer from outside clean out in front of building to manhole in back. There looks like a hole around 33ft. The entire run is approximately 131ft but the middle section is under water. Will provide a proposal for either spot lining or lining entire run.