Jack B was attentive to the service he was providing, super kind to everyone in the home including the four legged furry ones, and when things did not go as planned, Jack remand calm and explained everything. Also, Sam at the desk and running the show is the complete balance of supper sweet and professional.
Response from Climate Plus, LLC:
We're thrilled to hear that Jack B provided great service and was attentive, kind, and professional, even in unexpected situations. It's wonderful to know that Sam at the desk balanced sweetness with professionalism as well. If you need any HVAC services we're here to help. -Joe
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Very friendly, informative and professional
Response from Climate Plus, LLC:
Thank you for your review! We’re glad to hear you received great service from our team. Friendly, informative, and professional service is what we strive for at Climate Plus. If you ever need any HVAC services, we're here to help. Best Regards, Joe
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Very detailed and knowledgeable, very customer centric.
Response from Climate Plus, LLC:
Hi Milena, Thanks for choosing Climate Plus! We're glad you found our service excellent, detailed, knowledgeable, and customer-centric. Best Regards, Joseph
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Jack was very thorough and gave me a lot of information concerning my units. I’d welcome him back in the future.
Response from Climate Plus, LLC:
Thanks Jody! It is our pleasure that Jack was able to give you the information you deserve to know. -Joseph
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Self contained dehumidifier with a manual humidistat, does not include additional electric if required.
Went and did an estimate on the unit in the attic.
Followed up on maintenance for both AC systems. Confirmed cooling. Checked pressures in second floor system. System is cooling and running within manufacturer’s specification. Both systems running as they should.
Arrived on site for maintenance. Checked air handler in attic. Some rust on evaporator coils. Unit was already running cooling. Condenser ran normally. Due to an incident, another company (irrelevant to hvac) accidentally ruined a line set. "Fixed" issue but instead of refilling unit with R22, they refilled it with R438A. Pressures were ok. Superheat a bit high. Delta T: 15 degrees Washed down condenser with chemical and water. Customer seems interested in a new unit, possibly a mini split. Updated customer with information/status. Customer acknowledged and signed off.
Arrived onsite for thermostat issue. Found no power to the thermostat. Checked the breakers and confirmed power. Found a bad fuse. Replaced the fuse and confirmed operation. If system continues to blow fuses we can perform a search for a low voltage short.
Includes replacing of standard fiberglass air filter (pleated higher performance filters can be added at an additional cost) , includes replacing blower belt (if applicable), grease or oil bearings, chemically clean the condensing unit, clean the condensate drain line, check operation of all safety devices, check operation of operating controls, check all motors, compressor and refrigerant charge, visual inspection of the duct system. With a Comfort Club service you will also receive the added benefits of a 10% discount on repairs and diagnostic fees, service within 48 hours of placing the call and a water heater flush
We will diagnose the system to determine what type of additional work or repairs is necessary to restore the system back to proper working conditions.
Agree to customer upon arrival, customer led me to the units downstairs in the basement which is one furnace and one air handler. There's also a unit in the Attic. Two thermostats on the first floor, smart thermostat for heater, old thermostat for ac. One thermostat upstairs inside of a bedroom. Air handler downstairs filter is pulverized the attic is not. Filter for upstairs unit is in a return register in the hallway on the ceiling. Both units temperature difference were tested with temperature probes. Basement unit temperature peaked at 14° difference while attic peaked at 16° difference, it was 60° F outside at the time. Wash down condensers with just water outside. Changed pulverized filter, customer said she changed the filter for upstairs.
Arrived onsite for ac maintenance on 2 systems . Turn AC on to confirm operation. Chemically Cleaned outside coils on both systems. Basement unit. Checked all electrical. measured pressures for 410a at 107/204psi with 11 degree sub cooling with outside temperature at 59 degrees. Measured temperature drop at 15 degrees. Cleaned evaporator coil and condensate line. Filled trap with water. Changed 213 filter. Performed efficiency test utilizing MeasureQuick. System running as it should.
Arrived onsite for ac maintenance on 2 systems. Standard split AC system and an Inverter Heat Pump with Air Handler system. Asked customer to turn AC on to confirm operation. Cleaned both condensers coils First floor system. Standard AC Split system. Checked all electrical. measured pressures for R22 at 50/121psi with 3 degree sub cooling with outside temperature at 56 degrees.. Measured temperature drop at 23 degrees. Cleaned evaporator coil and condensate line. Changed 20x25x1 filter. Performed efficiency test utilizing MeasureQuick. System received an C+ grade but mainly for age not cooling ability. System maybe slightly low on phased out R22 refrigerant but is running as it should.
Arrived onsite for thermostat issue. Found no power to the thermostat. Checked the breakers and confirmed power. Found a bad fuse. Replaced the fuse and confirmed operation. If system continues to blow fuses we can perform a search for a low voltage short. Homeowner interested in gas conversion of oil burner and new AC unit in the Den.
Arrived onsite for maintenance of 3 ac systems. Found the condensers buried under leaves which would block the air flow to properly cool the refrigerant and may cause the system to fail. Removed all the leaves. Found significant amount of dirt inside the compartments probably from being down hill rain and mud get into the cabinet and clogged the drain holes. All debris and dirt has been removed from inside all 3 condensers.
Arrived onsite for maintenance for one gas fired high efficiency boiler. Requested the customer turn on the thermostats up to heat and confirm operation of the boiler and each zone valve. Turned the boiler off and removed heat exchanger cover. Cleaned heat exchanger. Performed a visual inspection of all electrical and inspected all external water components such as the exp tank, fill valve, backflow preventer and the circulator pump. Clear condensate lines. Confirmed system is operating and heating properly at this time. Homeowner mentioned a previous issue with an outdoor sensor and the need for the control board to be reprogram. Will follow up with the office.
Installed new 90% hot air propane gas furnace. We removed the old system set and leveled the new furnace. We adapted mounted sealed all the ductwork. We piped in gas , flu and drain and checked for leaks. We converted unit to propane and left natural gas conversion next to furnace. We wired and high and low voltage. We ran unit insured everything was operating properly. Everything is operational at this time.
Arrived on late for no heat call on basement furnace. Found a fault in the exhaust system; and a fault in the combustion drainage system; and a fault in the electronic control system. The flue pipe was not properly connected. This lead to combustion condensation from dripping into the furnace and ruining parts, rusting out the system. Also believe there is a combustion leak in the flue collection box. Also, observed clog in the combustion drainage system which led to more leaks. There is rust on the high efficiency blower motor. This component is due to fail at any moment. There is water spots on the control board. Received error code for water sensor. Cleaned that system. Checked the sensors. Checked the wiring. They aren’t in great shape but the are passing a signal. The control module is not properly processing the water sensor signal and kicking out an error code. This is appears to have been from the water leaking on the electronics. Will obtain a quote for replacing the part.
