Jack B was attentive to the service he was providing, super kind to everyone in the home including the four legged furry ones, and when things did not go as planned, Jack remand calm and explained everything. Also, Sam at the desk and running the show is the complete balance of supper sweet and professional.
Response from Climate Plus, LLC:
We're thrilled to hear that Jack B provided great service and was attentive, kind, and professional, even in unexpected situations. It's wonderful to know that Sam at the desk balanced sweetness with professionalism as well. If you need any HVAC services we're here to help. -Joe
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Very friendly, informative and professional
Response from Climate Plus, LLC:
Thank you for your review! We’re glad to hear you received great service from our team. Friendly, informative, and professional service is what we strive for at Climate Plus. If you ever need any HVAC services, we're here to help. Best Regards, Joe
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Very detailed and knowledgeable, very customer centric.
Response from Climate Plus, LLC:
Hi Milena, Thanks for choosing Climate Plus! We're glad you found our service excellent, detailed, knowledgeable, and customer-centric. Best Regards, Joseph
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Jack was very thorough and gave me a lot of information concerning my units. I’d welcome him back in the future.
Response from Climate Plus, LLC:
Thanks Jody! It is our pleasure that Jack was able to give you the information you deserve to know. -Joseph
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Arrived onsite for thermostat issue. Found no power to the thermostat. Checked the breakers and confirmed power. Found a bad fuse. Replaced the fuse and confirmed operation. If system continues to blow fuses we can perform a search for a low voltage short. Homeowner interested in gas conversion of oil burner and new AC unit in the Den.
Arrived onsite for maintenance of 3 ac systems. Found the condensers buried under leaves which would block the air flow to properly cool the refrigerant and may cause the system to fail. Removed all the leaves. Found significant amount of dirt inside the compartments probably from being down hill rain and mud get into the cabinet and clogged the drain holes. All debris and dirt has been removed from inside all 3 condensers.
Arrived onsite for maintenance for one gas fired high efficiency boiler. Requested the customer turn on the thermostats up to heat and confirm operation of the boiler and each zone valve. Turned the boiler off and removed heat exchanger cover. Cleaned heat exchanger. Performed a visual inspection of all electrical and inspected all external water components such as the exp tank, fill valve, backflow preventer and the circulator pump. Clear condensate lines. Confirmed system is operating and heating properly at this time. Homeowner mentioned a previous issue with an outdoor sensor and the need for the control board to be reprogram. Will follow up with the office.
Installed new 90% hot air propane gas furnace. We removed the old system set and leveled the new furnace. We adapted mounted sealed all the ductwork. We piped in gas , flu and drain and checked for leaks. We converted unit to propane and left natural gas conversion next to furnace. We wired and high and low voltage. We ran unit insured everything was operating properly. Everything is operational at this time.
Arrived on late for no heat call on basement furnace. Found a fault in the exhaust system; and a fault in the combustion drainage system; and a fault in the electronic control system. The flue pipe was not properly connected. This lead to combustion condensation from dripping into the furnace and ruining parts, rusting out the system. Also believe there is a combustion leak in the flue collection box. Also, observed clog in the combustion drainage system which led to more leaks. There is rust on the high efficiency blower motor. This component is due to fail at any moment. There is water spots on the control board. Received error code for water sensor. Cleaned that system. Checked the sensors. Checked the wiring. They aren’t in great shape but the are passing a signal. The control module is not properly processing the water sensor signal and kicking out an error code. This is appears to have been from the water leaking on the electronics. Will obtain a quote for replacing the part.
Installed new Coleman 95 percent natural gas furnace. We remove the old unit and leveled off and mounted new furnace. We adapted mounted and screwed in supply and return duct and sealed ductwork. We wired and high and low voltage wiring. We installed gas line and checked for leaks We ran out new 2-in PVC flu piping underneath outside porch and insulated with 2 inch armor flex. We pipe in pvc drain line into existing condensate pump. We tested all functions of the unit everything's operational at this time. We need to return to install a new 2 inch fresh air intake and install ieq electronic air filter.
Arrived onsite for heating issue on Cole Kent high efficiency gas fired furnace. Performed diagnostic and found the flame severely rolling out on startup. The flame would correct itself on the second or third try. Performed inspection of combustion component and drains. Clear combustion drain. Confirmed that combustion condensate water was not the issue. Inspected the flue pipe for blockages. Did not find a blockage but found the concentric flue pipe under the deck which could cause acidic moist air to be sucked into the furnaces fresh air pipe this would greatly reduce the life of the furnace, Cleaned and inspected the burners and gas orifaces, inspected combustion pressure sensors. Did not see a problem.
Arrived onsite for maintenance for one gas fired high efficiency boiler. Requested the customer turn on the thermostats up to heat and confirm operation of the boiler and each zone valve. Turned the boiler off and removed heat exchanger cover. Cleaned heat exchanger. Performed a visual inspection of all electrical and inspected all external water components such as the exp tank, fill valve, backflow preventer and the circulator pump. Clear condensate lines. Confirmed system is operating and heating properly at this time. Homeowner mentioned a previous issue with an outdoor sensor and the need for the control board to be reprogram. Will follow up with the office.
Conducted a winter tune-up on a commercial heat pump system, checking refrigerant levels, calibrating the thermostat, and ensuring peak efficiency.
Upgraded a commercial property’s outdated heat pump system to a Rheem unit with advanced energy-saving features.
Received a call that the boiler wasn't working, upon arrival I found that the boiler wasn't firing. Performed a full maintenance on the system, replaced the nozzle, filter and pump screen. Opened the boiler and found a lot of carbon buildup on the top of the heat exchanger. Brushed and cleaned and started up. Performed a combustion test and adjusted the air settings, the burner is operating properly.
Arrived onsite for heating maintenance 2 gas fired furnace 1 in basement and 1 in the attic. Attic Furnace unit with heat pump: Ask customer to turn heat on and confirmed operation. Found issue with emergency heat. Rewired system to meet manufacturer’s updated specifications. Brushed and Wiped down furnace blower cabinet and gas burners. Burners fired and are in good working order. No visual impingement detected. Cleaned flame sensor Checked electrical. Measured heat rise. System is operating as it should. Basement Furnace: turn heat on and confirmed operation. Brushed and Wiped down furnace blower cabinet and gas burners. Burners fired and are in good working order. No visual impingement detected. Cleaned flame sensor. Checked electrical. Measured heat rise. System is operating as it should.
Performed the service for the oil fired boiler, replaced the nozzle, filter, and pump screen. Opened and brushed the boiler flue passages and vacuumed out. Started up the burner and performed a combustion test to confirm proper operation, all okay. Checked operation of the aquistat, circulator pump, and zone valves. The boiler and all of the zones are operating properly at this time.
Performed heating maintenance on three propane gas-fired furnaces, confirming operation of all units. Changed filters, cleaned flame sensors, cleared burners, and condensate lines. Systems are operating properly. Discovered a fault in the back hallway thermostat and, with approval, replaced it with a Honeywell T6 Pro thermostat featuring internet connectivity.
Ensure your oil boiler is running efficiently with EPP 1H maintenance, including a nozzle upgrade to 1.20 80b, Garber filter and screen, all done conveniently for late morning or afternoon arrivals. Home after 11AM? Schedule your service today!