Jack B was attentive to the service he was providing, super kind to everyone in the home including the four legged furry ones, and when things did not go as planned, Jack remand calm and explained everything. Also, Sam at the desk and running the show is the complete balance of supper sweet and professional.
Response from Climate Plus, LLC:
We're thrilled to hear that Jack B provided great service and was attentive, kind, and professional, even in unexpected situations. It's wonderful to know that Sam at the desk balanced sweetness with professionalism as well. If you need any HVAC services we're here to help. -Joe
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Very friendly, informative and professional
Response from Climate Plus, LLC:
Thank you for your review! We’re glad to hear you received great service from our team. Friendly, informative, and professional service is what we strive for at Climate Plus. If you ever need any HVAC services, we're here to help. Best Regards, Joe
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Very detailed and knowledgeable, very customer centric.
Response from Climate Plus, LLC:
Hi Milena, Thanks for choosing Climate Plus! We're glad you found our service excellent, detailed, knowledgeable, and customer-centric. Best Regards, Joseph
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Jack was very thorough and gave me a lot of information concerning my units. I’d welcome him back in the future.
Response from Climate Plus, LLC:
Thanks Jody! It is our pleasure that Jack was able to give you the information you deserve to know. -Joseph
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Performed the maintenance for one oil fired hot water boiler, replaced the oil nozzle, oil filter, and pump screen. The burner uses a 1.25 60° w nozzle, a spin on oil filter and an "A" pump screen. Removed and cleaned the electrodes and the combustion head, opened the top of the boiler and thoroughly brushed it and vacuumed it. Swung open the front door and inspected the combustion chamber and the target wall and confirmed that everything is in good condition and is clean. Started up the boiler and performed a combustion test and confirmed that the burner and boiler are operating properly.
Performed the maintenance for one oil fire boiler, replaced the nozzle, oil filter, and pump screen. Confirmed settings of the electrodes, cleaned the combustion head and reinstalled all of the components. Opened the top of the boiler and brushed and vacuumed the heat exchanger. Started up the burner and confirm that it is igniting and burning properly, the boiler is operating properly at this time.
Upon arrival turned Unit on Heating to ensure it's normal functionality, and it was okay. Turned off the power to the unit and the gas to operate on the unit safely. Remove the gas valve screws to check the pressure of gas on the gas valve from the intake and the manifold side. Inserted temperature probes and static pressure probes. Took the pressures of the unit and everything of the unit was fine. Remove the flame Rod Center and cleaned it thoroughly and placed it back where it belongs. Check for the appropriate voltage on the power coming inside to the unit, everything was fine. Check the voltage between the power of the board and transformer, everything was fine. I have to removing all of the troubleshooting and maintenance equipment off of the unit insured proper functionality of the unit by turning it back on, unit ran fine.
Arrived onsite to install wifi thermostat that works both heating and cooling system. Installed Honeywell Gateway and wireless equipment interface device. Connected furnace 24 volts to power the interface and thermostat. Installed wireless Honeywell thermostat. Connected furnace to W2 Aux Heat. For Mitsubishi air handler, installed thermostat adapter. Connected W1; Y1; G; and common. Confirmed operation of equipment.
Self contained dehumidifier with a manual humidistat, does not include additional electric if required.
Went and did an estimate on the unit in the attic.
Followed up on maintenance for both AC systems. Confirmed cooling. Checked pressures in second floor system. System is cooling and running within manufacturer’s specification. Both systems running as they should.
Arrived on site for maintenance. Checked air handler in attic. Some rust on evaporator coils. Unit was already running cooling. Condenser ran normally. Due to an incident, another company (irrelevant to hvac) accidentally ruined a line set. "Fixed" issue but instead of refilling unit with R22, they refilled it with R438A. Pressures were ok. Superheat a bit high. Delta T: 15 degrees Washed down condenser with chemical and water. Customer seems interested in a new unit, possibly a mini split. Updated customer with information/status. Customer acknowledged and signed off.
Arrived onsite for thermostat issue. Found no power to the thermostat. Checked the breakers and confirmed power. Found a bad fuse. Replaced the fuse and confirmed operation. If system continues to blow fuses we can perform a search for a low voltage short.
Includes replacing of standard fiberglass air filter (pleated higher performance filters can be added at an additional cost) , includes replacing blower belt (if applicable), grease or oil bearings, chemically clean the condensing unit, clean the condensate drain line, check operation of all safety devices, check operation of operating controls, check all motors, compressor and refrigerant charge, visual inspection of the duct system. With a Comfort Club service you will also receive the added benefits of a 10% discount on repairs and diagnostic fees, service within 48 hours of placing the call and a water heater flush
We will diagnose the system to determine what type of additional work or repairs is necessary to restore the system back to proper working conditions.
Agree to customer upon arrival, customer led me to the units downstairs in the basement which is one furnace and one air handler. There's also a unit in the Attic. Two thermostats on the first floor, smart thermostat for heater, old thermostat for ac. One thermostat upstairs inside of a bedroom. Air handler downstairs filter is pulverized the attic is not. Filter for upstairs unit is in a return register in the hallway on the ceiling. Both units temperature difference were tested with temperature probes. Basement unit temperature peaked at 14° difference while attic peaked at 16° difference, it was 60° F outside at the time. Wash down condensers with just water outside. Changed pulverized filter, customer said she changed the filter for upstairs.
Arrived onsite for ac maintenance on 2 systems . Turn AC on to confirm operation. Chemically Cleaned outside coils on both systems. Basement unit. Checked all electrical. measured pressures for 410a at 107/204psi with 11 degree sub cooling with outside temperature at 59 degrees. Measured temperature drop at 15 degrees. Cleaned evaporator coil and condensate line. Filled trap with water. Changed 213 filter. Performed efficiency test utilizing MeasureQuick. System running as it should.
Arrived onsite for ac maintenance on 2 systems. Standard split AC system and an Inverter Heat Pump with Air Handler system. Asked customer to turn AC on to confirm operation. Cleaned both condensers coils First floor system. Standard AC Split system. Checked all electrical. measured pressures for R22 at 50/121psi with 3 degree sub cooling with outside temperature at 56 degrees.. Measured temperature drop at 23 degrees. Cleaned evaporator coil and condensate line. Changed 20x25x1 filter. Performed efficiency test utilizing MeasureQuick. System received an C+ grade but mainly for age not cooling ability. System maybe slightly low on phased out R22 refrigerant but is running as it should.
Arrived onsite for thermostat issue. Found no power to the thermostat. Checked the breakers and confirmed power. Found a bad fuse. Replaced the fuse and confirmed operation. If system continues to blow fuses we can perform a search for a low voltage short. Homeowner interested in gas conversion of oil burner and new AC unit in the Den.
