Jerry and Cody excellent.
Response from Climate Plus, LLC:
Thank you, Frank, for your kind words! We're happy to hear that Jerry and Cody provided excellent service in Paramus, NJ. At Climate Plus, we strive to deliver top-notch HVAC solutions and exceptional customer service. If you need any further assistance or have any questions, please don't hesitate to reach out. Your satisfaction is our priority!
Overall Experience
Quality
Price
Convenience
Response from Climate Plus, LLC:
Thanks Frank for your 5 star review. We are hear to continue to assist you with your HVAC needs. -Joe
Overall Experience
Quality
Price
Convenience
Arrived onsite for no AC service call. Had customer turn on thermostat yo cool. Inside air handler began blowing. Went outside and the condenser did not come on. Performed diagnostic. Measured signal to the Contactor but no measurement in the common side. Checked and confirmed low and high pressure switches are closed and passing voltage. Checked air handler and confirmed cooling signal to condenser. Confirmed signal from condenser board to Contactor but no common signal back to the board. Confirmed fault in voltage distribution system. Also measure low 410a coolant. Homeowner elected bandaid repair.
Arrived on site for noisy condenser. Turned on the unit to see the condenser power on correctly/ normally. Then she started up normally. Put on pressure gauges to check condensers pressure. The pressure of the refrigerant was fine. Use the multimeter to check for amperage and voltage on the unit to see if anything is over working itself. Everything had their appropriate voltage and amps. Went to the attic in case there was any issue up there with the system. All ductwork was connected and secured. Unit was running normal. When taking off the temperature clamps off the unit noticed that the unit was starting to make a loud noise. Put the temperature clamp back on and the unit was no longer making a noise. Took off the temperature clamp and applied pressure to the lines that with my hands and a unit was no longer making noise.
Arrived on site for no cooling. Upon arrival AC was working. Customer stated that when they opened up the furnace panel the unit started working but then it stopped working again put the panel back on and it started working again. Looked at the thermostat temperature was not able to go up or down. Took off the thermostat and jumped in the thermostat to turn on the unit and unit turned on normally. Went outside to check the pressure of the unit, pressures were high for a R22 unit. High pressure reached at 310. Delta T inside the house was 10, woth 61°F being inside the supply duct work. Customer needs a new thermostat and a outside coil cleaning. Customer said theyll replace the thermostat themselves.
Arrived on site for two condenser maintenance. Units were already running upon arrival. Set the temperature for both thermostats low so condensers and Air Handlers won't shut off during operation/ inspection. Went to the basement and inspected the air handler, changed the filter. Checked if the water pump was still functional, it pumps water. Evaporator coils in the basement are closed coils so I cannot inspect the coils. Went to the attic to inspect the air handler that does a second floor. Opened up the evaporator coil panel. Coils look clean, dropped in a condensation treatment tablet that prevents overflow and water damage. Rinsed the evaporator coil with non rinse foam cleaner. The meeting device in the Attic is a txv. Block the drain PVC of the unit with a CO2 cartridge. Went outside to inspect both condensers, both condensers were running normally.
All right then site for no cooling on the second floor. Went outside to check out the condenser the condenser was running. Went upstairs to the attic to check out the air handler, they're handling was running normally as well. Check for voltage on air handler and condenser, everything was fine. Opened up and Henley evaporator coil, metering device with a TXV. Coils are frozen so I couldn't check pressures. Went outside of inspect the condenser the condenser was blocked by a lot of dirt and debris on the coils. Made customer aware of their coils being frozen therefore not being able to recharge a system if needed or check pressures. Customer acknowledged and signed off
8-9am Arrival; Cozee Club 2C- One unit on property not blowing cold air. Customer is aware of diagnostic and discount. Customer said unit is on the newer side.
Arrived onsite for no cooling service call. Performed diagnostic and found system clogged condensate drain. Found the water protection safety system engaged. Cleared drain. And ran bottle of water through the drain to confirm operation. System is working as it should.
Arrived onsite for issue with humidity in the building. We recently added a delay on the compressors to allow AC to run longer on second floor. On Wednesday morning the AC was not working and temperature reached 79 degrees with humidity reaching 79 percent. By Wednesday afternoon, AC was working and humid levels dropped.
Arrived on site for maintenance. Customer turned on both units, well connectors started up now. Shut down both condensers to clean it from the inside out. After cleaning both condensers powered them both back on and checked pressures. Change filter for the upstairs unit. Concern unit filter because it was still new. Went to the Attic and one of the duck work Flex was unattached from the supply trunk. Reattach the trunk. Both units seem to be fine? The updated status of both units. Customer signed off.
Installed time delay relays for both rooftops on compressor number two, this should allow the machine to run at 25% capacity for roughly 3 and 1/2 minutes to allow for better humidity removal. Monitored both units and confirmed that they still are only running at half capacity, I can extend the delay time for compressor number two if necessary. I did not want to make too many adjustments at one time until we have a better idea of how the machine is performing. The humidity dropped 2% on each floor once I made the changes. We can also install time delay relays on compressors number 3 and 4 if necessary. I would like to monitor the operation of the unit before we make any further decisions in regards to adding additional parts.
Installed time delay relays for both rooftops on compressor number two, this should allow the machine to run at 25% capacity for roughly 3 and 1/2 minutes to allow for better humidity removal. Monitored both units and confirmed that they still are only running at half capacity, I can extend the delay time for compressor number two if necessary. I did not want to make too many adjustments at one time until we have a better idea of how the machine is performing. The humidity dropped 2% on each floor once I made the changes. We can also install time delay relays on compressors number 3 and 4 if necessary. I would like to monitor the operation of the unit before we make any further decisions in regards to adding additional parts.
Received a call that the first floor system was keeping temperature however the humidity level was extremely high in the space, upon arrival I confirm that the temperature in the room was at 70° however the humidity level was at 78%. When up on the roof and checked out the system, the new units were installed in 2021 and as part of the direct energy replacement program they needed to have a unit economizer installed. The unit economizer is an internal control that delays the start of the cooling or heating process by 5 minutes to help extend cycling of the system and help extend run time when the unit is running. What I noticed is that the economizer is only connected to the stage 1 cooling and on a call for cooling stage 2 is cycling on at full capacity while stage 1 is in its delay mode. Stage 2 should not be starting until there's a temperature differential in the space to help prevent overcooling and short cycling of the unit.
Arrived on site for no Cooling. Customer informed me of condenser not running. One outside to check out the condenser, condenser was off even though the thermostat was calling for cooling. Pull disconnect, disconnect was warped into the fuse. Pulled out the whole thing fuse looks like it fell apart when it blew out. Inform the customer of the disconnect of being ruined. Customer allowed me to install a new disconnect box. Went to the basement breaker to cut off power before installing . Unwired the old disconnect and wired in the new one. Turn the breaker back on allowing electricity to get to the condenser. Everything powered on normally. Check for voltage of amps on the contact her, check the capacitor, everything was fine. Customer acknowledged the new status/ information of unit, they are up to date, signed off and paid by check.
Greated customer upon arrival. Customer lead me to thermostat, condenser, air handler. Turned on ac to power on condenser. Pulled disconnect to turn off condenser. Cleaned condenser with chemical and water. Changed filter
Arrived onsite for issue with the AC systems. Homeowner said they are seeing status code P2 instead of C2 for cooling stage 2. Board and motor x13 recently replaced by pseg. Started diagnostic by confirming operation of the system and measuring the temperature drop. Measured 14 degree temperature drop with 54 at the supply coil. This is higher than desired temperature.
