Response from Climate Plus, LLC:
Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
Overall Experience
Quality
Price
Convenience
Arrived onsite for no cooling service call. Homeowner explained that the AC began working. Turns out the condenser wiring is swapped with his neighbor and neighbor turned the AC breaker off. Homeowner request estimate for new system .
Arrived onsite for lack of cooling. Turned the ac on. Compressor turned off as about to measure pressures. Performed diagnostic. Confirmed capacitor is good. Confirmed compressor is ohm ok. Restarted system checked amps. Observed after a few minutes high head pressure. 50 sub cooling. Removed refrigerant. System may have restriction. Measured 20 degrees temperature drop. Brought sub cooling to 18 degrees. Measured good suction and liquid line temperatures. Measures good r22!pressures. System is cooling.
Arrived onsite for failed board. Starting by confirming failure. Troubleshoot the communicating thermostat to ensure it was working properly. Unwired and Removed bad board. Observed phase error in the 3 phase system. Changed the phases by switching the legs. Confirmed operation of the system. Set thermostat to 70 degrees.
Arrived on site to perform the leak test, pressurized with 400 psi of nitrogen and found that the outlet fitting of the expansion valve onto the coil was leaking. Tightened up and confirmed that there was no more signs of bubbles and allowed the system to hold pressure and confirm that it is no longer leaking. Evacuated the system and charged up with R410A.
Performed dryer vent cleaning as part of Elite Partner Plan. Homeowner will look into duct cleaning after building renovations are complete. Also will look into upgrading to an on demand tankless water heater. Currently has an electric tank water heater in a closet.
Arrived onsite for ac maintenance on 1 system . Turn AC on to confirm operation. Checked all electrical. Chemically Cleaned outside coils, Measured temperature drop at 19 degrees. Cleaned evaporator coil and condensate line. Tenant changes the filter. Tenant mentioned roof leaks into the ductwork. Did not observe signs of water damage. Also did not observe damp or mildew smell from water. System running as it should.
Arrived onsite to recharge AC system. Started by turning on system and putting probes in the indoor vents to measure temperature. 74 return temp and 78 supply temp.
Arrived onsite for ac maintenance on 1 RTU. Customer not home. Confirmed operation of the system. Checked all electrical. Chemically Cleaned outside coils. Cleaned evaporator coil and condensate line. System running as it should.
Arrived onsite for ac maintenance. Homeowner complained system is not working and has been giving them issues. Performed diagnostic and found heating to work fine. On AC the system turned on but wasn’t cooling. Found fault in the refrigerant. System is new and under warranty. Need to performed further diagnostic to find issue with refrigerant.
Arrived onsite for ac maintenance on 1 system . Turn AC on to confirm operation. Checked all electrical. Chemically Cleaned outside coils, Measured temperature drop at 20 degrees. Cleaned evaporator coil and condensate line. Change 12x24x1 filter provided by homeowner. System running as it should.
Arrived onsite for issues with heating system heat pump; possible low refrigerant. Performed diagnostic and found the system heating at a 20 degree temperature rise with supple temp around 82. Measured r22 Refriferant pressures at 51/170. Measured ac temperature drop at 20 degrees 65/45. Recharged system with up to 1lb of r22. Increased r22 pressure to 65/200. Increased supply heat to 95 degrees. System seems to have a restriction possibly in the reversing valve. New system has been ordered and we’re are waiting on the manufacturer.
Arrived onsite for no heat service call. Customer explained the circuit breaker keeps tripping. Recommend replacing control board as it mostly was affected by the power influx. Note that proper diagnostic will need to be completed once the control board is repair. Other parts still may be affected. Wil contact manufacturer for part availability.
Removed old heat exchanger. Found cracks and old heat exchanger. Making flames roll out. Installed new heat exchanger on train rooftop. Installed new pressure switch, roll out switch and pressure switch tubing.
Arrived onsite for issues with heating system with new thermostat. Performed diagnostic using temperature probes to measure the heat of the room. Found the thermostat set to 68 degrees. Found the thermostat reading room temperature at 70 degrees. Measured temperature nest thermostats at 68.9 degrees. Measured bedroom temperature at 67.7 degrees. The thermostat is also receiving direct sunlight which may be causing the read temperature reading to be higher than it is. Turned up the thermostat to 72 degrees. Measured the ambient room temperature on the probes at 71 degrees. Also measured the thermostat room temperature at 71 degrees. Recommend setting thermostat to 70 degrees and perhaps lowering the living room blinds during the day.
Arrived onsite for no heat call. Started united and notice it would not try to ignite. Observed LED flash code for high limit and pressure switch. Cleared pressure switch tubing. Reset flame rollout switches. System would not start. Bypassed the safeties sensors and system started observed the flame dancing and yellow instead of blue. Flame has significant rollout indicating bad heat exchanger. Observed significant rust in the unit. Customer would like repair and replacement pricing.
