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Very knowledgable ,appreciate your diagnosing the problem with our A/C unit!
Response from Climate Plus, LLC:
Thank you, Cathy, for your kind words! We're so glad we could get your A/C unit back up and running smoothly. Our team is always here to help with any HVAC needs you may have in the future. We truly appreciate your trust in Climate Plus!
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Response from Climate Plus, LLC:
Thank you so much for the 5-star review, Brian! We're so glad you received excellent service from Climate Plus. If you ever need assistance again, we’re here for all your HVAC needs!
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Steven was thoughtful, friendly and did a thorough maintenance
Response from Climate Plus, LLC:
Thank you so much for your kind words, Don! We’re glad to hear Steven provided thoughtful and friendly service while taking care of the maintenance. Keeping everything running smoothly is our goal, and we’re happy you had such a positive experience. Feel free to reach out whenever you need us again!
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Excellent service, all around! Steven did a great job and explained what was done in a clear & professional manner.
Response from Climate Plus, LLC:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Response from Climate Plus, LLC:
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
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It was a very basic service but he was on time, friendly and competent
Response from Climate Plus, LLC:
Thank you, Manny, for your review! We're glad to hear that you were satisfied with the service, and we appreciate your kind words about our technician being on time, friendly, and competent. We always strive to provide reliable and professional service, no matter the task. If you ever need further assistance or have any other HVAC needs, we're here to help! Best regards, The Climate Plus Team
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very pleased with the prompt efficient service
Response from Climate Plus, LLC:
Thank you for your wonderful feedback! We’re delighted to hear that you were very pleased with our prompt and efficient service. Ensuring excellent service for our customers in Clifton, NJ, is always our top priority. We appreciate your trust in us and look forward to serving you again in the future! Best regards, The Climate Plus Team
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Knowledgeable, professional and courteous
Response from Climate Plus, LLC:
Thank you so much for choosing Climate Plus. We’re thrilled to hear that you had a positive experience with our team in Maywood, NJ. Providing knowledgeable, professional, and courteous service is what we strive for every day, and it's great to know we hit the mark for you. If you ever need anything else, don’t hesitate to reach out. We appreciate your support and look forward to serving you again in the future! Best regards, The Climate Plus Team
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Response from Climate Plus, LLC:
Thank you for your kind words! We’re glad to hear that you were satisfied with our prompt and good service. It’s our goal to ensure that every customer in Clifton, NJ, receives the best possible experience. We appreciate your feedback and look forward to assisting you again in the future! Best regards, The Climate Plus Team
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Gerry and Cody came to do work in my office and they not only installed the new part without disturbing my office but they cleaned up afterwards. They were helpful, explained everything and so very professional! so Glad I called Climate Plus and these gentlemen showed up!
Response from Climate Plus, LLC:
Thank you so much for your glowing review! We're thrilled to hear that Gerry and Cody provided such outstanding service during their visit. Their attention to detail, professionalism, and respect for your workspace are exactly what we strive for at Climate Plus. We're so glad you called us, and we're delighted that Gerry and Cody could assist you. If you ever need anything in the future, we're just a call away! Best regards, The Climate Plus Team
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technician is knowledgeable and efficient
Response from Climate Plus, LLC:
Thank you so much for your review! We're thrilled to hear that you received prompt, excellent service in Paterson, NJ, and found our technician knowledgeable and efficient. Providing top-notch service is our priority, and we're glad we could meet your expectations. If you ever need anything in the future, don't hesitate to reach out! Best regards, The Climate Plus Team
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They were great, fixed my problem in no time.
Response from Climate Plus, LLC:
Thank you for your kind words and excellent review! We're so pleased to hear that we were able to resolve your problem quickly. At Climate Plus, ensuring efficient and effective service is our goal. If you ever need us again or have any questions, please don't hesitate to reach out. We're here to help anytime!
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Afternoon Arrival; Customer will be in call between 3-4 pm: but we can arrive within that time, just can't touch base with her until after. Last time we told them that they need a leak test and refrigerant. She wants to know if she can get a quote on how to "Maximize her current system" I think she is saying this to try to avoid replacement, like she'd rather go with whatever the repair is. Sounds like she had another company come out and do some work for her that she didn't think was very honest work.
Late morning arrival: EPP 1C maintenance, unit working as it should. Replacement pads for filter in office. Should be arriving thursday for filter, please make sure customer is charged for these replacements- Jack is the only one who knows how to price them
10-1 Arrival; Customer reporting upstairs unit is out. Pedro was there 7/9 for main: Arrived on site for maintenance. No one was in the building. Someone left unit running, started outside. Washed down condenser. Checked pressures of condenser, Subcooling 12 Superheat 13.4 Unit was a R22 with a txv Low pressure 66 High pressure 173 Was let inside the building. Checked out evaporator coil. Coils are completely rusted. Condensation pan is rusted out. Checked temp split from return and supply duct from directly the air handler. Split peaked at 15 difference. Updated customer on status of unit. Customer acknowledged and signed off.
Late Morning Arrival: Pedro you did this customers maintenance June 06th and you just need to pop in and put in her filter that you will be getting from Johnstone for her.
Arrived on site for maintenance. Upon arrival customer said it has been no issues with the unit as of late. Turned on the unit to see it running fully functional. Customer had no filters on site for me to swap out. Went outside to the condenser and full disconnect to serve the condenser safely. Wash the condenser with chemical from the outside.
Refrigerant is used in an air conditioning system to help create the cool air and remove humidity. Due to leaks, system repairs or annual testing additional refrigerant may need to be added.
Unrival ran drop cloths and located where the coil and the condenser was. Recovered Freon from 2-ton system.
Arrived on site for no cooling. Went to go turn on the thermostat and send it to a low temperature to keep the unit running. Went outside to go check on the condenser the condenser was not running. Hoping up the wiring for the condenser and notice of the capacitor was puffed up. Replace the capacitor with a turbo capacitor and the unit started running again normally creating Cooling inside. Customer acknowledged and signed off.
Arrived on San Bruno cooling, replacing blower motor. Once getting on site went to the Attic the air handler. Made sure the unit was shut off to be able to perform on the unit safely. Opening up the panel the unit and unscrewing the screws that are attached to the casing. Took out the blower motor and separated the blower motor from the fins/casing. Took the fins and casing outside to spray down with chemical and water. At the completely cleaning the casing of the blower motor with the fins make sure they were completely dry before putting it back together and bringing it back up to the Attic.
Arrived onsite for cooling issue; system randomly freezing up. Performed diagnostic. Check 410a refrigerant levels; possible low charge issue. Also sub cooling fluctuating. Low high-side pressure. Lower liquid line pressure. Charged unit to nameplate manufacturer requirements. Sub cooling stopped fluctuating but is on the high side of acceptable.
Arrived onsite for ac maintenance on 1 system. Asked customer to turn AC on to confirm operation. Checked all electrical. Chemically Cleaned outside coil , measured pressures for 410a at 189/240psi with 0 degree sub cooling and 2 degree superheat with outside temperature at 90 degrees. Measured temperature drop at 6 degrees. Performed efficiency test utilizing MeasureQuick. System running but not cooling well and constantly running.
Repaired lineset leak. Performed pressure test and evacuation. Brought system down to 675 microns. System would not hold negative pressure. Recharge with 10 pounds. System cooling but not well. Only 14 degrees temperature drop. 82/68. High suction pressure. Low head pressure. 150/300. Low superheat low sub cooling . Indication of a restriction or failing compressors.
Arrived on site for no Cooling. Customer turned on the unit when I arrived, the condenser outside was humming loudly. Sound like the the compressor was working but the fan was not spinning. Unplug the disconnect and open up the wiring for the condenser. Check for voltage and amps everything was fine checked out the capacitor that was pretty rusted up on the top but it was fine. Every component was working good except for the fan. Notice that the fan has a thermal protection, rang up the hose and tried calling it down for about 5 minutes with water.
Arrived on site for maintenance. Both units were running normally upon arrival. When inside to the basement for the first floor AC air handler. Inserted temperature probes to check the temperature split which peaked at 17. The unit uses R22 for the refrigerant and also the metering device is a txv. Change the filter which is located behind the AC on the bottom. Went outside and washed down the condenser unplug the disconnect from the condenser to work on it safely and took it apart to wash it down with chemical and water. After washing the condenser with chemical and water put the condenser back together and plugged in the disconnect to start it up. Condenser started up normally and proceeded to check pressures which were good. Went up to the attic to look at the air handler. Customer stated that they change the filter for the second floor.
