cole was very personal and professional. explained everything and took the time to inspect and fix everything.
Response from Climate Plus, LLC:
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
Jack was absolutely terrific
Response from Climate Plus, LLC:
Thank you so much for your kind words! We're delighted to hear that Jack did a terrific job. At Climate Plus, we always aim to provide outstanding HVAC services. If you ever need any more help with your system in, feel free to reach out. -Joe
Jack explained everything. He showed me what was wrong with my A/C and what my options were to replace it. He’s the best!
Response from Climate Plus, LLC:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Very pleasant, thorough and timely service!
Response from Climate Plus, LLC:
Thanks Kim! It was our pleasure to provide you with pleasant, thorough, and timely service. Feel free to reach out to us with any HVAC needs. We are here to help you! -Joe
Jack is a great service guy!
Response from Climate Plus, LLC:
Thanks Marc! We are happy that Jack provided you with the great service you deserve. Don't hesitate to reach out for any HVAC needs in the future. -Joe
Cole and Stephen did a great job. They were friendly, professional, and thorough.
Response from Climate Plus, LLC:
Thank you for allowing us to take care of your maintenance this year. It is a pleasure to continue to serve you with the service you deserve. -Joe
Jack did a great job, was diligent, professional, courteous, informative, and provided clear explanations.
Response from Climate Plus, LLC:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Thorough, detailed explanations. Easy to communicate with.
Response from Climate Plus, LLC:
Thank you for the wonderful review and for taking the time to share your feedback.
Jack was friendly, used shoe covers, and accommodating with cleaning our dryer vent. It’s a tight squeeze and I really didn’t want to have to move the whole dryer out because it would’ve required help to put it back together. Jack was great and got the job done without having to move the dryer out!
Response from Climate Plus, LLC:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
He was able to fix the problems when others couldn't. Thank you!
Response from Climate Plus, LLC:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Very good
Response from Climate Plus, LLC:
We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.
Arrived on site to an ac maintenance. Went to thermostat to confirm cooling operation. Went to outside condenser and chemically washed and rinsed unit. Took pressure readings and took electrical readings on unit. Went to inside air handler blew out condensate line and filter was already changed by homeowner. The indoor temperature drop for the system was an 18.9. There was discovery of organic growth on blower and evaporator coil. The customer does not plan on getting an install anytime soon but would like an estimate for a 3 ton air handler and an economy 3 ton system air handler and condenser.
Removed old single phase compressor for desert Air unit installed. New single phase compressor for desert air unit. Pressure tested. Performed evacuation on system under 300 microns. Jon needs to return on Monday to start system
Upon arrival turned Unit on Heating to ensure it's normal functionality, and it was okay. Turned off the power to the unit and the gas to operate on the unit safely. Remove the gas valve screws to check the pressure of gas on the gas valve from the intake and the manifold side. Inserted temperature probes and static pressure probes. Took the pressures of the unit and everything of the unit was fine. Remove the flame Rod Center and cleaned it thoroughly and placed it back where it belongs. Check for the appropriate voltage on the power coming inside to the unit, everything was fine. Check the voltage between the power of the board and transformer, everything was fine. I have to removing all of the troubleshooting and maintenance equipment off of the unit insured proper functionality of the unit by turning it back on, unit ran fine.
Upon arrival turned Unit on Heating to ensure it's normal functionality, and it was okay. Turned off the power to the unit and the gas to operate on the unit safely. Remove the gas valve screws to check the pressure of gas on the gas valve from the intake and the manifold side. Inserted temperature probes and static pressure probes. Took the pressures of the unit and everything of the unit was fine. Remove the flame Rod Center and cleaned it thoroughly and placed it back where it belongs. Check for the appropriate voltage on the power coming inside to the unit, everything was fine. Check the voltage between the power of the board and transformer, everything was fine. I have to removing all of the troubleshooting and maintenance equipment off of the unit insured proper functionality of the unit by turning it back on, unit ran fine.
Upon arrival turned Unit on Heating to ensure it's normal functionality, and it was okay. Turned off the power to the unit and the gas to operate on the unit safely. Remove the gas valve screws to check the pressure of gas on the gas valve from the intake and the manifold side. Inserted temperature probes and static pressure probes. Took the pressures of the unit and everything of the unit was fine. Remove the flame Rod Center and cleaned it thoroughly and placed it back where it belongs. Check for the appropriate voltage on the power coming inside to the unit, everything was fine. Check the voltage between the power of the board and transformer, everything was fine. I have to removing all of the troubleshooting and maintenance equipment off of the unit insured proper functionality of the unit by turning it back on, unit ran fine.
Arrived onsite for no cooling after recent repair. Found equipment wire for outdoor condenser detached. Reattached wire and confirmed operation. System is cooling. Went and confirmed each zone is cooling and each broken damper is in the open position to ensure cooling through the home. Used mastic tape to minimize air leaks around the dampers while next steps are being determined.
Arrived onsite for issues with the Zone Controls in the 3 zone system. Homeowner experiencing a cold master bedroom zone and a hot kids room zone. Home noticed dampers not opening all the way on the motor indicator.
Arrived on site for maintenance. Both units were running normally upon arrival. When inside to the basement for the first floor AC air handler. Inserted temperature probes to check the temperature split which peaked at 17. The unit uses R22 for the refrigerant and also the metering device is a txv. Change the filter which is located behind the AC on the bottom. Went outside and washed down the condenser unplug the disconnect from the condenser to work on it safely and took it apart to wash it down with chemical and water. After washing the condenser with chemical and water put the condenser back together and plugged in the disconnect to start it up. Condenser started up normally and proceeded to check pressures which were good. Went up to the attic to look at the air handler. Customer stated that they change the filter for the second floor.
Arrived on site for installation of 5 ton Coleman condenser along with matching air handler. Upon arrival spoke with customer explaining scope of work. Ran drop class through designated area of work to ensure cleanliness. Successfully disconnected old air handler and condenser. Successfully mounted new air handler and leveled off condenser.
Arrived on site for maintenance. Customer stated there is no issues with the unit as of yet. Customer let me to the basement with a unit is at. Change the filter of the unit by taking the cage apart and then putting it back together. Cleared out easy trap. Went to the inverter condenser unit saw it running normally. Washed down the unit with just water and no chemical. Coils of the condensing unit are looking clean, air flow improved. Check the temperature split from the return duct and the supplied duct in the basement temperature difference reached 19° difference. Check the evaporator coils the metering inside device inside the coils is a TXV, coils look good as new. Updated customer of status of unit and customer acknowledged.
Arrived onsite for lack of cooling after repair. Performed diagnostic on system. Measured air flow pressure for the entire system. Measures pressure for each individual zone. Inspected evaporator coil. Inspected blower motor and fan wheel. System is mechanical working fine. Performed measurequick analysis and received a 100% score. Added 13 ounces of refrigerant; system still in manufacturer’s specifications. Upon arrival system cooling at 9 degree temperature drop and improved to Cooling at 15 degree temperature drop.
Arrived onsite for lack of cooling after repair. Performed diagnostic on system. Measured air flow pressure for the entire system. Measures pressure for each individual zone. Inspected evaporator coil. Inspected blower motor and fan wheel. System is mechanical working fine. Performed measurequick analysis and received a 100% score. Added 13 ounces of refrigerant; system still in manufacturer’s specifications. Upon arrival system cooling at 9 degree temperature drop and improved to Cooling at 15 degree temperature drop.
Arrived on site to check the refrigerant charge as it was noted that it might be low on refrigerant. Installed my temperature and pressure sensors and found that the machine is properly charged and is cooling correctly. Nothing else needs to be done at this time.
Greeted customer upon arrival. Customer led me to their attic where the air handler is. Turned on the thermostat for cooling. Hold on gauges on the condenser to check pressures. What temperature probes to check temperature split. Pressure seemed fine. At first temperature split was 13°. Room was not cooling. Customer stated that for a couple nights upstairs was not cooling. Also stated that suction line froze completely. Went to the attic to check all dampers if they were open. Stanford two bedroom was closed. Opened damper manually and bedroom started feeling cooler. Temperature split increase to 26°. Condenser was running for about an hour never froze the suction line. Informed customer about their units status, they acknowledged. Couldn't find problem with unit, did not charge customer. Side note customer been waiting for dampers estimate for a while.