Response from Climate Plus, LLC:
Hi Michael. Glad we were able to provide you with the prompt and friendly service that you deserve. -Joe
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Arrived onsite to upgrade the two attic polarized filter for a better fit. Filters recently upgraded on an install and it was found to be slightly small. Installed the better fit filters and confirmed operation
Right on site for no cooling on the second floor. I went outside to check out the condenser, condenser was not running. I heard buzzing from the condenser sounded like it was trying to run but good opened up the wiring to check out the inside the condenser. The condensers capacitor was puffed up. Replace capacitor and condenser turn back on. Before changing the capacitor of the condenser the fan of the air handler was only blowing 81° temperature inside upstairs. After changing capacitor the temperature difference was six degrees. Check for pressures, pressure where a bit low, self cooling voice zero, super easy. We charge the unit over 2 lb. Temperature different decreased from 6 to 17 sub cooling to 11 and superheat to 16. Upstairs is now cool. Customer acknowledge, pain, and signed off
We arrived on site to install 2 new inverter systems and relocate other 2 outdoor units. We recovered the refrigerant from all systems we cut them all out leveled off and dug out the area to set new condensers to code. Within piped in all the units we pressure tested all four systems and we evacuated all four systems below 500 microns. We then charge all systems to factory standards 2 with 410A and two with r 454b. We ran electrical whips and thermostat wires to all systems. All outdoor units are operational.
Installed IAQ 3000 on two AC system as part of recent system installation.
Arrived onsite for no cooling call. Homeowner showed me the thermostat is older. carrier infinity proprietary thermostat
Arrived on site for AC maintenance. Customer stated no issues with AC as of late. Customer directed me to thermostat which there is only one. Customer let me to the air handler that is located in the Attic. Easy access, stairs inside of closet by entrance. Turned on the unit on thermostat calling for cooling. Unit turned on successfully/normally. Opened up the panel of the unit. Spray evaporator coil with non rinse spray. Unclog the P-trap with a CO2 cartridge. Evaporator coils look in great condition. Remove the April air filter from the unit and installed the new one. Advise a customer to remove the filter from the hallway, instead of two filters just have one. Two filters were great too much restriction/stress on a unit. Went outside to clean the condenser. Unplug the disconnect to operate the condenser safely.
Arrived on site for no cooling. Air handler did not power on after turning on the thermostat. Went up to the attic to check out the air handler. Open up the wiring panel for the air handler. Check for high voltage is coming in, was receiving 240 volts. Check the plug and I was connecting to the board it was raining 240. Check the Transformer and the Transformer was reading 88. Traced the wire from the Transformer to the circuit board circuit board was reading 80 and dropping.
Arrived on site for humidity not being removed. Customer says they are getting cooling. Checked out the unit and the metering device is a TXV. Inspected the drain pan and p trap, p trap is clocked up with gunk. Recommended for it to be clean, customer declined. Went outside to check out the condenser and check pressures, Recommended customer fora maintenance to get accurate readings, customer decline. Customer said theyll reach out to office about EPP plan.
Arrived onsite for condensate leak coming from the air conditioning system. Found a fault in the water removal system. Cleaned condensate trap and line. Replaced the water pump and confirmed operation of the system. Confirmed the pump is removing the condensate water into the sump pump.
Upon arrival, met with the customer and reviewed the scope of work. Customer directed us to the designated work area. Drop cloths were laid throughout the workspace to ensure cleanliness and protect the property.
Arrived on site for two diagnostics. First diagnostic was for the second floor that was receiving hot air/ no Cooling. Went to the attic and check the evaporator everything seemed fine, the meeting device with a TXV, notice some build up being built inside the P-trap, cleared it out with the brush and also blew it out. Went outside to look at the condenser, condenser was not running. Went to go check the breaker to see if it was tripped and it was turned it on looked at the condenser and the condenser ran for about a minute until it shut off on its own
No arrival time given; EPP 2C- Customer believes that their unit may be out of refrigerant. Upstairs unit. Last season he was made aware of a leak for this unit. He knows its on its last leg but he says he would rather repair over replace. 20-22 years old.
Arrived for Diagnostic. Both units are R22. 2 air handlers in attic. Both condensers run normally. Pressures for both condensers are low.
Arrived on site for the installation of a 3-ton Coleman condenser with a matching air handler. Upon arrival, spoke with the customer and explained the full scope of work. The customer directed us to the location of the existing units to be replaced.
Arrived for Diagnostic. Both units are R22. 2 air handlers in attic. Both condensers run normally. Pressures for both condensers are low. First floor is low, upstairs is practically empty. Condensation pan for first floor was almost full from ice build up in the evaporator coil. Informed customer of units conditions. Customer is interested in replacing both units. Also wants to become a EPP member.