Response from Climate Plus, LLC:
Hi Michael. Glad we were able to provide you with the prompt and friendly service that you deserve. -Joe
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Arrived onsite for condensate leak coming from the air conditioning system. Found a fault in the water removal system. Cleaned condensate trap and line. Replaced the water pump and confirmed operation of the system. Confirmed the pump is removing the condensate water into the sump pump.
Upon arrival, met with the customer and reviewed the scope of work. Customer directed us to the designated work area. Drop cloths were laid throughout the workspace to ensure cleanliness and protect the property.
Arrived on site for two diagnostics. First diagnostic was for the second floor that was receiving hot air/ no Cooling. Went to the attic and check the evaporator everything seemed fine, the meeting device with a TXV, notice some build up being built inside the P-trap, cleared it out with the brush and also blew it out. Went outside to look at the condenser, condenser was not running. Went to go check the breaker to see if it was tripped and it was turned it on looked at the condenser and the condenser ran for about a minute until it shut off on its own
No arrival time given; EPP 2C- Customer believes that their unit may be out of refrigerant. Upstairs unit. Last season he was made aware of a leak for this unit. He knows its on its last leg but he says he would rather repair over replace. 20-22 years old.
Arrived for Diagnostic. Both units are R22. 2 air handlers in attic. Both condensers run normally. Pressures for both condensers are low.
Arrived on site for the installation of a 3-ton Coleman condenser with a matching air handler. Upon arrival, spoke with the customer and explained the full scope of work. The customer directed us to the location of the existing units to be replaced.
Arrived for Diagnostic. Both units are R22. 2 air handlers in attic. Both condensers run normally. Pressures for both condensers are low. First floor is low, upstairs is practically empty. Condensation pan for first floor was almost full from ice build up in the evaporator coil. Informed customer of units conditions. Customer is interested in replacing both units. Also wants to become a EPP member.
Arrived on site for no cooling. Air handler turns on. Condenser turns on. Condenser had a rattling noice to it. Checked pressures
Arrived onsite for nitrogen leak test. Found leak outside in condenser near the refrigerant filter device. Possible other leaks outside but was not able to confirm. Inside found multiple leaks in the inside heat transfer media. Homeowner elected to replace AC system. Note the doorway will have to remove molding. New cabinet size is 17.5
Arrived for no cooling. Checked pressures at condenser. Condenser has 0 refrigerant. Checked filter. Unit has had no filter for a while. Customers interested in a leak test for unit. Made sure gates are closed before leaving. Customer acknowledged status of unit and signed off.
Arrived for diagnostic. Evaporator coils was all frozen. Whole Suction line was frozen. Turned off ac, turn on fan from auto, left site for ice to defrost. -came back to finish diagnostic. Unit was low on charge. Informed customer about unit status before charge. Customer approved charge up to 3 pounds on unit. Charged unit up to 3 pounds of Refrigerant, delta t jumped from 1 to 16 degrees. Unit has a fixed piston as a Metering device. Unit information after charge:
Arrived for Diagnostic. Both units are R22. 2 air handlers in attic. Both condensers run normally. Pressures for both condensers are low. First floor is low, upstairs is practically empty. Condensation pan for first floor was almost full from ice build up in the evaporator coil. Informed customer of units conditions. Customer is interested in replacing both units. Also wants to become a EPP member.
•Greeted customer upon arrival. •Customer lead me to air handlers. •Changed polarized filters for all 4 units. •Installed UV reflectors on all 4 units. •Turned on UV for all units. •Customer turned cooling on all 4 units. •All condenser turned on normally. •Cleaned all condensers with water and chemical. •Took pressures of all 4 condensers, all but one pressures were fine, outdoor temp was 64°F. •second floor condenser seemed to be low on refrigerant, informed customer, customer did not want recharge. •informed customer about all status and information of all units, Customer acknowledged and signed off.
Arrived onsite for ac maintenance on 4 systems. Turn AC on to confirm operation. Checked all electrical. Chemically Cleaned outside coils.
Arrived onsite for no cooling service call. Performed diagnostic and found system about 70% low in 410a. System take over 13 pounds of refrigerant. Observed air handler and found green solution on the air handler part indicating a significant refrigerant leak or dye escaping the system.
