Response from Climate Plus, LLC:
Hi Michael. Glad we were able to provide you with the prompt and friendly service that you deserve. -Joe
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
9-11 Arrival; EPP 4C- Maintenance. Customer is aware filters need to be on site. There are also UV shields that need to go in during the same time, which are in the office. Jack also mentioned a shaky blower motor but he's now saying he doesn't remember which one it is. He said we will have to look at the air handler with the blower motor if that helps at all.
Arrived onsite for ac maintenance on 4 systems. Turn AC on to confirm operation. Checked all electrical. Chemically Cleaned outside coils.
Arrived onsite for no cooling service call. Performed diagnostic and found system about 70% low in 410a. System take over 13 pounds of refrigerant. Observed air handler and found green solution on the air handler part indicating a significant refrigerant leak or dye escaping the system.
Found 75 gallon Bradford White water heater. Leaking tank was under warranty. Went to universal swapped out 75 gallon tank installed new 75 gallon water heater. Charging just labor rates.
created customer upon arrival. customer led me to basement for the unit was at. then led me around back to where the condenser was at. I then proceeded to change the filter of the unit. turned on all three thermostats to cooling. went outside saw condenser working / running. pulled the disconnect to shut condenser off. took off the top of the condenser. scooped off every dirt leaves branches and rocks from the condenser. clean condenser with water and chemical. put the condenser back together. open the electrical panel to check for high voltage low voltage and amps. everything seem fine. hooked up my field pieces to the condenser for pressure check, everything was fine. went inside with temperature probes put one in the supply duct and one in the return duct of the unit. delta(temp difference) reached 25°F. put all thermostats back to regular temperature 73° f. before leaving made sure everything was running and plugged in properly
Customer taking advantage of dryer vent special. Vent is clear and reattached. Secured with foil tape. Recommend upgrading to flex dryer vent with adapter for the wall vent to properly fit the dryer.
Customer taking advantage of dryer vent special. Found the dryer vent hard ducted. It was barely attached to the wall. Lint behind the dryer and near the failed connection at the wall. Cleaned out significant amount of lint. Blew 450cfm of air through the vent system. Vacuumed the floor behind washer and dryer and under the sink. Vent is clear and reattached. Secured with foil tape. Recommend upgrading to flex dryer vent with adapter for the wall vent to properly fit the dryer.
Arrived onsite for a no heat service call on master bedroom system. Performed diagnostic on system. Found a loose wire connecting the outdoor system to the indoor system. Reattached wire and system began cooling. Refrigerant levels 410a seem good.
Arrived onsite to clean ac systems to remove organic growth and ad Indoor Air Quality solution to scrub the air. Opened all indoor air handlers. Removed blower fan cage from compartment. Used evaporator cleaners and cleaned entire inside compartment of each air handlers. Sprayed each evaporator coils. Removed any dust from the evaporator coils. We will return to add heat shield to the UV light system. To protect plastic flex ductwork, switch the UV light off for the moment.
Arrived onsite for issues with heating system. Homeowner is hearing the boiler click on and off constantly. Performed diagnostic. Had all thermostat turned on. Confirmed operation of the boiler. Confirmed operation of each zone. Boiler turned fired up and shut down at 180 degrees as designed and then came back on at 160 degrees as designed. All zone heated. All baseboard heated. Concluded that second floor bedrooms above garage may have had a frozen pipe stopping the flow of water. Homeowner will continue to observe that zone. Note the water heater is not providing the same about if hot water as it did in the past. Noted during maintenance they the water heater is past the age of replacement and should be replaced. Recommend on demand water heating system. Also, discussed the renovation to the shore house. Recommend adding in demand water heater there and recommend upgrading to heat pump system.
Arrived onsite for maintenance for one gas fired boiler. turned the thermostats up to heat and confirmed operation of the boiler and each zone valve. Turned the boiler off and removed and cleaned all burners and wiped cleaner the burner compartment. Performed a visual inspection of all electrical and inspected all external water components such as the exp tank, fill valve, backflow preventer and the circulator pump. Completed combustion test. At customer’s request installed 4 digital thermostats. Confirmed proper operation of all thermostats.
Arrived onsite to install gas shut off isolation valve behind clothing dryer. This is needed so homeowner can have their new dryer installed.
Arrived onsite to install gas shut off isolation valve behind clothing dryer. This is needed so homeowner can have their new dryer installed.
Arrived onsite for maintenance for one gas fired boiler. Turn on the thermostats up to heat and confirm operation of the boiler and each zone valve. Only found one zone valve but it was operational. Turned the boiler off and removed and cleaned all burners and wiped cleaner the burner compartment. Performed a visual inspection of all electrical and inspected all external water components such as the exp tank, fill valve, backflow preventer and the circulator pump. System working as it should. Performed dryer vent cleaning. Replaced 2 air scrubber bulbs by Argus. Please note 75 gallon water heater is due for replacement. It is manufactured in 2010. At 14 years old it is near failure which could be leaking and flooding the basement.
Arrived onsite for heating maintenance 4 gas fired furnaces with 2 humidifiers. Turned on all thermostats and Confirmed operation of all heating systems Basement Furnace Left: Turned on humidifier and set to winter. Panel 45 in good shape. Brushed and Wiped down furnace blower cabinet and gas burners. Burners fired and are in good working order. No visual impingement detected. Checked electrical. Cleaned flame rectification system. Measured 50 degree heat rise. System is operating as it should. Basement Furnace Right: turned on humidifier and set to winter. Panel 45 in good shape. Brushed and Wiped down furnace blower cabinet and gas burners. Burners fired and are in good working order. No visual impingement detected. Checked electrical. Cleaned flame rectification system. Measured 47 degree heat rise. System is operating as it should.
