Great service arrived as scheduled and always goes above and beyond on his service visit with the plan. Highly recommended
Response from Climate Plus, LLC:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Overall Experience
Quality
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Convenience
Please note dryer vent cleaning was not done and customer says air does not blow cooler than 72-75 degrees and there was dirt everywhere from vents.
Customer was informed of successful installation and system performance. Job complete.
Received a call that the right side unit is not cooling properly, upon arrival cycled the unit and confirmed that the blower motor and the compressor has started up. I installed my probes and checked pressures, found that the system is running with a 60 lb suction pressure and a 217 head pressure. I have a 59° Supply air temperature and a 10.3° temperature drop across the coil. The machine is operating but is not cooling efficiently at this time, be homeowner stated that the system was recharged last year but he is unaware of what type of refrigerant was installed in the machine. He was under the impression it was recharged with r22 however I found a sticker for alternate refrigerants on the machine.
Receive the call that both units were not operating, upon arrival I found that there were nest thermostats installed but are not the correct ones for heat pump operation. Confirmed operation of both systems, temporarily wired the reversing valve to the Y terminal behind the unit. Once we replace the thermostats and program it we can correct the wiring.
Installed Trane vertical stack water source heat pump and IAQ.
Arrival & Assessment: Arrived on site for the installation of a Trane vertical stack water source heat pump. Upon arrival, I spoke with the customer to explain the installation process and expectations. Prior to removal, the existing unit was tested and found to be non-functional in cooling mode.
Performed the maintenance for the water-cooled unit, checked all electrical components and confirmed operation, tightened all electrical connections and cycle the system. Checked temperature drop across the coil and confirmed that the unit is operating in cooling properly. Slid out the chassis and vacuumed the insulation for the interior cabinet of the unit as best as possible. We will need to clean the rest of it once we replace the chassis and clean the blower wheel.
Perform the service for the water source heat pump for the apartment, start up the system and heat mode and allowed the system to stabilize, I was recording a 72° return air temperature with a 110° supplier temperature at the unit. I also checked the air temperature in the apartment and I was reading a 97° supplier temperature from the registers. I cycled the system in the cooling mode to confirm operation as well, The unit is operating with a 16° temperature drop at the coil, based off of the current conditions I would say that this unit is operating properly. However, it is extremely dirty inside and may require a deep cleaning of the cabinet, lower assembly, and possibly duct work as well.
Arrived onsite for maintenance of heating system along with humidifier service and dryer vent cleaning. The system may have non-condensibles in the refrigerant line. It also may have a refrigerant leak. If system is still problematic, next steps are recover refrigerant, pressure test lines, perform evacuation, and recharge system to manufacturer’s settings 64 ounces. We can use R22 or an alternate refrigerant. Recommend upgrading to a new system.
On visit 1: replaced voltage suppression system. Confirmed operation of system. On visit 2: performed refrigerant rejuvenation. Removed RS44B refrigerant. Performed evacuation on system. Confirmed leak as system would not get down to 500 microns. Brought it to 525 microns but did not hold. Added 2.2 pounds of RS44B as per label. Confirmed operation of the system. Measured 16 degree temperature rise. Note: the system in this building will not provide cooling in the winter season.
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8-9am Arrival; Watermark 1C- Maintenance. She is currently having an issue with her system but per Joe, he would like me to schedule this as a maintenance. She is explaining that the system isn't keeping up: She believes this is either a freyon leak or has to do with her nest thermostat. She also mentioned that her thermostat is right in front of a window and she notices the problem sometimes stops when she closes the shades. She has an Ecobee on site that she already purchased, but she is open to suggestions as to what she should replace her thermostat with. She is not sure if an analog would be better. She will have filter/s on site. (She asked specifically for Joe as "dawn berry sent her" however, she is fine with anyone as long as they know what they are doing with thermostats. I ensured her that Jack is our most experienced service tech :))
Ensure a smooth and efficient arrival by providing 8-9am focused SEO-optimized content for Comfort Club 1C-Maintenance. Customer requests extra 20x30x1 filter and air drain blowout due to extended absence. Parking in lot, unit 714, concierge entry. Contact Climate Plus LLC for assistance.
