Response from Climate Plus, LLC:
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
Overall Experience
Quality
Price
Convenience
Arrive back on site to check out the gas smell, upon further investigation I found that the last time the gas line that I had shut off which I was under the impression was the gas furnace, actually was the gas line to the clothes dryer. Crawled up through the attic and confirmed the second gas line in the garage and traced it back to the shut off at the gas meter, that is the one for the gas furnace. I shut that off and the gas smell in the garage seemed to dissipate, however the garage door into the basement was open and it may have just mitigated itself out. Jackie will double check it when she gets home from work this evening and let us know if she continues to smell gas.
Arrived onsite for ac maintenance on 1 system. Asked customer to turn AC on to confirm operation. Checked all electrical. Chemically Cleaned coils, Measured temperature drop at 16 degrees. Cleaned condensate line. Filter is a 12x24x1; it is in good shape but should be changed for the season. System running as it should.
Arrived onsite for ac maintenance on 2 ststem. Turn AC on to confirm operation. Found the second floor system going off on low pressure. Chemically Cleaned outside condensers.
Arrived onsite for heating maintenance 2 gas fired furnaces 1 in basement and 1 in the attic. Attic Furnace unit: Ask customer to turn heat on and confirmed operation.. Brushed and Wiped down furnace blower cabinet and gas burners. Burners fired and are in good working order. No visual impingement detected. Checked electrical. Cleaned the flame sensor. Measured temperature rise at 36 degrees. System is operating as it should. Basement Furnace: turn heat on and confirmed operation. Changed the polarized filter. Brushed and Wiped down furnace blower cabinet and gas burners. Burners fired and are in good working order. Blew out condensate line. No visual impingement detected. Checked electrical. Cleaned the flame sensor. Measured temperature rise at 56 degrees. System is operating as it should.
Arrived onsite for water heater service. System’s pilot light will not stay lit. Found a fault in the flame safety system. Also found the burner has been silicone sealed to the water heater. There is a high likelihood the burner could be damaged in trying to repair the water heater which will make things worse. Homeowner agreed the best course of action is to replace entire water heater. He may be interested in financing.
For an efficient afternoon arrival for EPP 2C-Maintenance, bring the PMAC by Sam's Desk. The customer changes their 14x30 and had a previous issue with cooling on 7/26/24. Ensure the service includes CLP133/423X provided on 4/21/23.
EPP 2C Afternoon arrival, Customer says upstairs unit is not cooling properly, and we recently replaced a part in this unit. Reading 77 degrees when set to 65