Very knowledgable ,appreciate your diagnosing the problem with our A/C unit!
Response from Climate Plus, LLC:
Thank you, Cathy, for your kind words! We're so glad we could get your A/C unit back up and running smoothly. Our team is always here to help with any HVAC needs you may have in the future. We truly appreciate your trust in Climate Plus!
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Cole was very clean, knowledgeable and helpful in maintaining the system
Response from Climate Plus, LLC:
Wow! Thank you so much for the incredible 5-star review! We at Climate Plus are thrilled that you had such an excellent service experience. Cole takes a lot of pride in his work, and we're so happy to hear he impressed you with his cleanliness, knowledge, and helpfulness during your system maintenance. In any case, your business and kind words mean the world to us. We look forward to keeping your Hawthorne, NJ home comfortable all seasons long! The Team at Climate Plus
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Cole was very professional and knowledgeable, he answered any questions I had. Our equipment all in good shape. Thanks very much, Cole!
Response from Climate Plus, LLC:
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
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Cole was a pleasure to deal with. He explained the process, retrieved previous work and account info., spent time checking and made some recommendations and cleaned up perfectly.
Response from Climate Plus, LLC:
Thank you for the wonderful feedback. We're delighted to hear that Cole was a pleasure to deal with. At Climate Plus, we strive to ensure every customer interaction is pleasant and professional. Feel free to continue to reach out to Climate Plus if you need any other HVAC needs or recommendations. -Joe
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fixed the problem,men were very nice & did the job.
Response from Climate Plus, LLC:
Thank you Jack for the 5 star review. You deserved the great service you received and a job well done. We are hear to assist you with any future HVAC needs. Please don't hesitate to reach out. Best, Joe
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This is a great service. Thank you for coming
Response from Climate Plus, LLC:
We count ourselves lucky for customers like you and look forward to working with you again in the future!
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Joe was excellent and came out, as promised, 8:15 at night and explained options, possibilities and some history on our unit. Unfortunately, the units problem seems intermittent and will require a follow up service call as it was up and running while Joe was here. Climate Plus has been very accommodating and followed through with communication, scheduling and offering options to maintain the unit in good repair. Allison, also, was excellent and pleasant every time I spoke with her.
Response from Climate Plus, LLC:
Thank you for sharing your positive experience with Climate Plus HVAC! We are delighted to hear that Joe provided excellent service, even during late hours, and that he was able to explain the options and history of your unit. We apologize for the intermittent issue and will ensure a thorough follow-up to resolve it. Our team, including Allison, is committed to providing top-notch communication, scheduling, and maintenance options. Your satisfaction is our priority, and we appreciate your trust in us. If you need any further assistance, please don't hesitate to reach out!
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Cole was great!
Response from Climate Plus, LLC:
Thank you for your review! We're glad to hear that Cole made your maintenance quick and easy. Best, Joe
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Cole was very thorough and very helpful. I would highly recommend him to check your ac system.
Response from Climate Plus, LLC:
Thank you Doreen for allowing us to provide you with great service! -Joe
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Cole did an excellent job. He was very nice and very thorough! I would highly recommend him to check your ac system.
Response from Climate Plus, LLC:
Hi Doreen, We're delighted to hear that Cole did an excellent job and that you found him to be very nice and thorough. We appreciate your recommendation. If you need any HVAC services feel free to contact us. Best, Joe
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Response from Climate Plus, LLC:
Thank you Shawn for choosing Climate Plus! We are happy to continue to provide you with your HVAC service needs. -Joe
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Response from Climate Plus, LLC:
Thank you for your the review Michael! We're pleased to hear that you've had an excellent experience with our service. Providing quick and attentive service is our priority, and we're grateful for your recommendation. If you ever need anything else, don't hesitate to reach out. As your trusted HVAC contractor, we're here to assist you with all your heating and cooling needs. Best Regards, Joe
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Both Jerry and Cody were beyond courteous and efficient. Work and cleanliness were fantastic.
Response from Climate Plus, LLC:
Thank you for your review! We're glad to hear that Jerry and Cody were courteous and efficient. Their knowledge and effectiveness, along with their fantastic work and cleanliness, are what we strive for. If you need any HVAC service we're here to help. -Joe
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Joseph is amazing! He was friendly, very informative, extremely thorough, timely, and most importantly, our dogs loved him!!!!!
Response from Climate Plus, LLC:
Hi Chase, Thank you so much for your fantastic review! I'm thrilled to hear that you had such a positive experience with our service. Providing friendly, informative, and thorough HVAC services is our top priority, and I'm glad that it showed. It's also great to know that your dogs enjoyed my visit – that made my day! Your satisfaction with our heating and air conditioning services means the world to us. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you and your furry friends again! Best Regards, Joseph
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Response from Climate Plus, LLC:
Hi Brian, Thank you for your 5-star review and for taking the time to share your service evaluation with us! We truly appreciate your feedback. At Climate Plus, providing excellent service is our top priority, and we're happy to hear that you were satisfied with your experience. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. Thanks again for choosing Climate Plus for your HVAC needs. We look forward to serving you again in the future! Best Regards, Joseph
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Cozee Club: back by 3:15 from picking up kids, customer experiencing the garage unit that connects to the attic not closing when shut down. Thermostat set for 85 for some reason, the upstairs is on and cold air is coming through the downstairs when its shut off on that section. Customer prepaid for diagnostic
12-4 arrival; EPP 1C- Maintenance. Customer has filters. Wants to discuss replacing UV bulb. **Here are the notes on everything that's happened with this: This customer is difficult constantly and made this very confusing on us. Jack at one point priced her out for IAQ 3000- I believe this was inclusive of not only the bulb but also a fan of some sort. I called her with the pricing for it which before plan discount was $284.54 and she cut me off to say "hell no" and argue with me that the price of the bulb should be included as part of her plan. I tried to explain to her that the bulb replacements are not free with her plan but she does get a discount because of her plan and she cut me off again and asked me to cancel the call at that time. At some point we went back and brought up the bulbs again and this time she approved the bulb alone for a similar price. There was discussion at some point that her bulb may be discontinued. Saber16/24-GM2: Parts are no longer available. I believ
Greeted customer upon arrival. Customer led me to air handler, thermostat,condenser. Thermostat was already set to cooling, condenser was on. Unplugged condenser to wash. Plugged condenser back in to check pressures. Put temperature probes to see delta t. Delta T split peaked at 18°F. Pressures were good, subcooling was low but everything else was fine. Unit has been cooling and was still cooling.
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Customer was not home when I arrived. Customer left the unit running. Pulled out the disconnect to clean the condenser. Clean the condenser from inside out with chemical and water. For the condenser back together and plug them back in to take pressures. Pressures were good but for some odd reason I'm getting zero subcooling. Temperature difference from inside the house is 32°. Went to the attic and noticed that the P-trap for the condensation line was blocked off. Blew out the blockage. Check the evaporator coils and fan blower everything was good. Change filter. Gave customer information/ status of unit, customer acknowledged and signed off.
Greeted customer upon arrival. Customer led me to the condenser that's on the left side of the front of the house. Air handler is located in the Attic that is entered by a pull-down staircase in the garage. Customer turned on AC on the thermostat. What's the condenser saw the condenser running unplug the condenser. Took the top of the condenser off and took branches and leaves from the inside. Washed out condenser with chemical and water. Put the top of the condenser back on and pop a disconnect back on. Being hooked up feel peace gauges on the condenser to check pressures. Precious were perfect. Went to the air handler in the attic. Changed the filter that was applied by the customer. Opened up the air handler to check blower wheel and coils, everything was very clean. Check temperature split from the inside with temperature probes. Temperature difference at 26 degrees Fahrenheit inform customer about the units, customer acknowledged and signed off.
Arrived onsite for a no heat and no AC service call. Upon arrival homeowner explained the thermostat was difficult to work. We turned in the heat and the system did not start. Observed a high efficiency condensation furnace from 2006 and a phased out R22 AC coil and condenser from 2007 manufacturer date.
Customer upon arrival, customer directed me to the two condensers. Customer already had the AC on from both floors. School disconnect on both condensers hopped off the top and clean them from inside out also washed it down with chemical and water. Thanks for voltage and amps everything was fine. Hatfield peace gauges on pressures were fine on the first floor pressures on the second floor unit was slightly lower than it should be but systems operating efficiently and customers never had any issues. What up to the attic change filters on both units.
Removed old 4-ton system with electric heat. Installed new 4-ton Coleman air handler with txv capped off bolt sets of 60 amp wires. Hooked up 30 amp wire with disconnect and fuses. Adapted new air handler to Old dock work installed three IEQ systems filters and blue lights. Installed 5-ton Coleman inverter condenser set unit for four tons of cooling performed evacuation pressure test and pre-charge system. Everything is operational at this time.
No timing for arrival given- Heat pump Unit for the fathers office and the parish office is reading E1 and not working. There are other units on property. I introduced and built all of the partner plan and he said he is going to review it with his superiors but is okay with paying the diagnostic for now. Units were installed 2016/2017. They have never called for maintenance since I have been here. he also mentioned that there is a condenser he would like to look at getting replaced. The person who called:(201)788-3407
Arrived onsite for ac maintenance on 2 systems. Turn AC on to confirm operation.. Chemically Cleaned outside coils. Homeowner elected Economy coil and condenser system.
Arrived onsite for ac maintenance on 2 systems. Turn AC on to confirm operation.. Chemically Cleaned outside coils. Homeowner elected Economy coil and condenser system.
upon arrival in Greater customer. customer let me upstairs to the attic. checked out the air handler in the Attic everything seems fine. there is no brush for the condensation PVC P-trap. turn on the thermostat to cooling went outside to see the condenser was running, the condenser was running. pulled disconnect from the condenser to turn off the condenser. open the top of the condenser to take out everything inside the condenser such as leaves dirt rocks and random acorns. used chemicals to clean the condenser also use the owner's hose. check our loan and high voltage. also checked for amps. was not able to check for pressures so instead I just use the temperature probes to see the difference in temperature inside the house from the return vent and the supply vent and the temperature difference peaked at 20° f. turned off the attic to the attic close the attic access ladder turn the thermostat back off to how it was make sure to disconnect was plugged in again for the condenser and ev
Arrived onsite for ac maintenance on 3 systems. New homeowner.
Installed new indoor blower fan under warranty. Also performed system diagnostic due to trauma of system running with mount blower motor working. System is running great. Cooling really well.
