Very knowledgable ,appreciate your diagnosing the problem with our A/C unit!
Response from Climate Plus, LLC:
Thank you, Cathy, for your kind words! We're so glad we could get your A/C unit back up and running smoothly. Our team is always here to help with any HVAC needs you may have in the future. We truly appreciate your trust in Climate Plus!
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Cole was very clean, knowledgeable and helpful in maintaining the system
Response from Climate Plus, LLC:
Wow! Thank you so much for the incredible 5-star review! We at Climate Plus are thrilled that you had such an excellent service experience. Cole takes a lot of pride in his work, and we're so happy to hear he impressed you with his cleanliness, knowledge, and helpfulness during your system maintenance. In any case, your business and kind words mean the world to us. We look forward to keeping your Hawthorne, NJ home comfortable all seasons long! The Team at Climate Plus
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Cole was very professional and knowledgeable, he answered any questions I had. Our equipment all in good shape. Thanks very much, Cole!
Response from Climate Plus, LLC:
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
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Cole was a pleasure to deal with. He explained the process, retrieved previous work and account info., spent time checking and made some recommendations and cleaned up perfectly.
Response from Climate Plus, LLC:
Thank you for the wonderful feedback. We're delighted to hear that Cole was a pleasure to deal with. At Climate Plus, we strive to ensure every customer interaction is pleasant and professional. Feel free to continue to reach out to Climate Plus if you need any other HVAC needs or recommendations. -Joe
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fixed the problem,men were very nice & did the job.
Response from Climate Plus, LLC:
Thank you Jack for the 5 star review. You deserved the great service you received and a job well done. We are hear to assist you with any future HVAC needs. Please don't hesitate to reach out. Best, Joe
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This is a great service. Thank you for coming
Response from Climate Plus, LLC:
We count ourselves lucky for customers like you and look forward to working with you again in the future!
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Joe was excellent and came out, as promised, 8:15 at night and explained options, possibilities and some history on our unit. Unfortunately, the units problem seems intermittent and will require a follow up service call as it was up and running while Joe was here. Climate Plus has been very accommodating and followed through with communication, scheduling and offering options to maintain the unit in good repair. Allison, also, was excellent and pleasant every time I spoke with her.
Response from Climate Plus, LLC:
Thank you for sharing your positive experience with Climate Plus HVAC! We are delighted to hear that Joe provided excellent service, even during late hours, and that he was able to explain the options and history of your unit. We apologize for the intermittent issue and will ensure a thorough follow-up to resolve it. Our team, including Allison, is committed to providing top-notch communication, scheduling, and maintenance options. Your satisfaction is our priority, and we appreciate your trust in us. If you need any further assistance, please don't hesitate to reach out!
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Cole was great!
Response from Climate Plus, LLC:
Thank you for your review! We're glad to hear that Cole made your maintenance quick and easy. Best, Joe
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Cole was very thorough and very helpful. I would highly recommend him to check your ac system.
Response from Climate Plus, LLC:
Thank you Doreen for allowing us to provide you with great service! -Joe
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Cole did an excellent job. He was very nice and very thorough! I would highly recommend him to check your ac system.
Response from Climate Plus, LLC:
Hi Doreen, We're delighted to hear that Cole did an excellent job and that you found him to be very nice and thorough. We appreciate your recommendation. If you need any HVAC services feel free to contact us. Best, Joe
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Response from Climate Plus, LLC:
Thank you Shawn for choosing Climate Plus! We are happy to continue to provide you with your HVAC service needs. -Joe
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Response from Climate Plus, LLC:
Thank you for your the review Michael! We're pleased to hear that you've had an excellent experience with our service. Providing quick and attentive service is our priority, and we're grateful for your recommendation. If you ever need anything else, don't hesitate to reach out. As your trusted HVAC contractor, we're here to assist you with all your heating and cooling needs. Best Regards, Joe
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Both Jerry and Cody were beyond courteous and efficient. Work and cleanliness were fantastic.
Response from Climate Plus, LLC:
Thank you for your review! We're glad to hear that Jerry and Cody were courteous and efficient. Their knowledge and effectiveness, along with their fantastic work and cleanliness, are what we strive for. If you need any HVAC service we're here to help. -Joe
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Joseph is amazing! He was friendly, very informative, extremely thorough, timely, and most importantly, our dogs loved him!!!!!
Response from Climate Plus, LLC:
Hi Chase, Thank you so much for your fantastic review! I'm thrilled to hear that you had such a positive experience with our service. Providing friendly, informative, and thorough HVAC services is our top priority, and I'm glad that it showed. It's also great to know that your dogs enjoyed my visit – that made my day! Your satisfaction with our heating and air conditioning services means the world to us. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you and your furry friends again! Best Regards, Joseph
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Response from Climate Plus, LLC:
Hi Brian, Thank you for your 5-star review and for taking the time to share your service evaluation with us! We truly appreciate your feedback. At Climate Plus, providing excellent service is our top priority, and we're happy to hear that you were satisfied with your experience. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. Thanks again for choosing Climate Plus for your HVAC needs. We look forward to serving you again in the future! Best Regards, Joseph
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Refrigerant is used in an air conditioning system to help create the cool air and remove humidity. Due to leaks, system repairs or annual testing additional refrigerant may need to be added.
Arrived onsite for cooling issue; system randomly freezing up. Performed diagnostic. Check 410a refrigerant levels; possible low charge issue. Also sub cooling fluctuating. Low high-side pressure. Lower liquid line pressure. Charged unit to nameplate manufacturer requirements. Sub cooling stopped fluctuating but is on the high side of acceptable.
Arrived onsite for ac Tuneup on 1 system. Asked customer to turn AC on to confirm operation. Checked all electrical. Chemically Cleaned outside coils, measured pressures for phased out R22 refrigerant at 68/240psi with 27 degree superheat with outside temperature at 90 degrees. Measured temperature drop at 8 degrees. Performed efficiency test utilizing MeasureQuick. System running but not cooling effectively or efficiently. System is running nonstop to keep up.
Arrived onsite for issue with AC system. Recently installed. Performed diagnostic using measure quick app. System possibly low on coolant. Decided to add a bit of refrigerant to see how the system responded.
10-12 arrival: EPP 1C customer noting that the back bedroom is not cooling as well as the other rooms in the house. May need balancing. After 2-5 Laura will be dealing with clients but she said her boyfriend will be there also anytime before then Laura will be available.
Arrived on site for no cooling. Went to attic to check on evaporator clothes, everything was fine metering device is a piston. Inserted temperature probes to check the difference in temperature different temperature peaked at six degrees. We're outside to check pressures on condenser. Pressures of condenser we're in range for low and high side, although superheat was pretty high. Suction line temperature was a bit High did notice that there was no condensation on the suction line. Offered customer a recharge to their unit, customer refused and wanted their usual technician over instead to ask more questions since that technician is more familiar with the unit. We will try to get that technician in as soon as we can but for now Customer was aware of their status/ update and signed off.
Arrived on site for no cooling. Customers stated that the unit turned off on Tuesday. They went to the thermostat and went on mowed and turned it off and then back on, unit kick back on. Ever since customer had zero issues with the unit turning on. Went up to the Attic while the unit was calling for cooling opened up the wiring panel and check all the wiring. Unit was receiving its appropriate to 40 every wire was nice, type, and snug in there. Went outside to check the pressure of the unit, pressures were fine. I went inside and put temperature probe into the vent to check Delta. Temperature difference peaked at 16° difference. Customer did state that at one point from coming from outside they were expecting the house to be nice and cool sort of like a ice wall but upon entrance it was just cool enough to be comfortable.
Air Conditioning Repair: Located and repaired small refrigerant leaks at flare fittings using leak detection tools. Vacuumed and recharged the system with the correct refrigerant amount according to manufacturer specs, restoring strong, consistent cooling and improving energy efficiency.
Arrived onsite for no cooling. Turned on ac system. Heard the blower motor come on. Looked at the attic air handler and check emergency pan for condensate water leaks. Did not see any. Went to the outside ac condenser. It was not on. Checked electrical. Cleared dirt and cobwebs from components. Confirmed no voltage to the outdoor unit. Checked circuit breaker. It was tripped. Reset breaker. Labeled breaker and showed homeowner.
Arrived on site for no cooling in living room. Other rooms had 15 degrees difference. Checked duct work in attic, a flex came off. Put flex back onto supply, and used a duct tie to secure its location.
Arrived on site for leak through ceiling issue. Went upstairs to the Attic to find out the leak. Saw the emergency condensation pan full to the brim over following. Used homeowners wet vacuum to suck up all the water, about 20 to 22 gallons of water. Used hose to siphon the water out of the wet vacuum from the attic. Left emergency pin empty. Found the door for filter hanging off by some pieces of tape. Put the door on securely and added tape around the edges. Float switch was found outside the condensation pan. Blew out the drain pipe of the condensation , felt some resistance but then no resistance after being blown out. Put three bottles of water inside the evaporator condensation pan to check for leaks. Two leak spots were found from the evaporator coil pan. Informed customer about the leak in the evaporator coil condensation pan. Told homeowner that they can use AC but the pan is going to fill up maybe a month maybe a couple days it all depends on the weather / humidity.
Arrived on site for driving cleaning. Connected extension cord from front of the house to around the right side of the house to connect portable compressor. Use compressor to blow out the dryer vent. Went inside to turn on the clothes dryer to help clean and push everything out . Went in and out the dryer vent about 4 to 5 times to ensure everything was clean.
Arrived on site for maintenance. Customer stated no issues with unit as of late. Customer led me to the Attic. Checked out the filter, filter was pretty dirty. Checked out the evaporator coils and the evaporator pan everything was clean. Brushed out the p trap from the condensation pan. Turned down the temp on the thermostat to keep condenser running. Condenser outside was running fine. Disconnected condenser Washed down condenser. Plugged condenser back in. Checked out the pressures of condenser. Pressures were low, superheat was to high and subcooling to low, air handler has a piston as a metering device.
