Arrived onsite for no cooling service call. Follow up from previous technicians visit. Found the system low on refrigerant and water in the emergency pan. Homeowner showed me water damage to the bedroom ceiling.
Arrived on site for no cooling. Customer lead me to air handler. furnace metal flute was completely off unit. Turned off gas feeding unit. Air handler coil panel was barely on, only being held by 2 screws. Txv was fully frozen. Standing pressure of Refrigerant was 101. Informed customer we would have to do a leak test and add refrigerant. Customer is calling previous company that installed unit so a solution. Customer acknowledged information and signed off.
