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Polite friendly and efficient.
Response from Climate Plus, LLC:
We're delighted to hear that you found our service polite, friendly, and efficient. At Climate Plus, we strive to provide top-notch HVAC solutions with exceptional customer care. We look forward to serving you again in the future! -Joe
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Response from Climate Plus, LLC:
Thank you, Steven, for your kind words! We're happy to hear that you received excellent service from Climate Plus. Providing top-notch HVAC solutions and exceptional customer care is our mission. If you need any further assistance or have any questions, please feel free to reach out. We look forward to serving you again in the future!
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Cole was extremely personable, respectful and professional. He greeted us in a very nice way and explained everything he was going to do during the service call.
Response from Climate Plus, LLC:
Thank you, Kelly, for your fantastic review! We're happy to hear that you received great service and a fair price from Climate Plus. Cole's personable, respectful, and professional approach is something we take great pride in. We're glad he took the time to explain everything during the service call. If you need any further assistance or have any questions, please feel free to reach out. We look forward to serving you again in the future! -Joe
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Jack was a great tech, helpful, knowledgeable, friendly and straightforward.
Response from Climate Plus, LLC:
Thank you so much Michael! We're thrilled to hear that Jack provided excellent service during your recent appointment. At Climate Plus, we take pride in having honest and knowledgeable technicians like Jack on our team. We appreciate you highlighting his clear communication, patience with your questions, and of course, his ability to diagnose and fix your AC issue. We're glad Jack could restore comfort to your home! If you have any questions in the future, please don't hesitate to reach out. Thanks again for choosing Climate Plus!
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Good wook at a fair price
Response from Climate Plus, LLC:
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
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Response from Climate Plus, LLC:
Thank you Scott. Climate Plus is happy to help you with all of your HVAC needs. -Joe
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Jerry designed my whole hvac 5 years ago and it's perfect! He solved a number of challenges - so smart and creative.
Response from Climate Plus, LLC:
Hi Daniela, Thank you so much for your wonderful review! We're delighted to hear that Jerry provided you with excellent service when designing your HVAC system five years ago. It's fantastic to know that he was able to tackle challenges with such expertise and creativity. At Climate Plus, we take pride in delivering top-notch service and ensuring our customers' needs are met. Jerry's dedication to solving problems and providing you with a perfect HVAC system is a testament to our commitment to excellence. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to ensure your continued comfort and satisfaction. Best Regards, Joseph
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Response from Climate Plus, LLC:
Thank you Bill for choosing us at Climate Plus! -Joe
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Response from Climate Plus, LLC:
Hi Kevin, Thank you for your review! We truly appreciate your feedback and are pleased to hear that you received excellent service from us. Ensuring your satisfaction is our top priority, and we're here to assist you whenever you need. Best, Joseph
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Very efficient, knowledgeable and professional. When Jack shows up, you can count on everything being done perfectly.
Response from Climate Plus, LLC:
Jim, We are happy that you were satisfied with Jack and his efficient and knowledgeable expertise. -Joe
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Response from Climate Plus, LLC:
Thanks Robert for your feedback! -Joseph
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The job was scheduled on time and completed when it was scheduled. The entire work area was also cleaned out
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Arrived onsite for heating maintenance on gas fired furnace in front the basement. Basement Furnace System: Turn heat on and confirmed operation. Changed 16x25x1 filter provided by customer. Brushed and Wiped down furnance blower cabinet and gas burners. Burners fired and are in good working order. Slight visual impingement detected. Checked electrical. Cleaned and Measured 5 micro amps on the flame sensor. Measured 1.5 amps on the igniter. Measure temperature rise over 100 degrees. Up to 180 degrees on the supply. System designed for 55 degree maximum heat rise. Measured static pressure at .33 which is low. System overheating but safety is not tripping at 165 degrees as designed. Observed water in the floor under the furnace. Appears to be AC coil not properly draining and needs to be replaced.
Arrived on site for maintenance. Unit was off upon arrival, turned on the unit by thermostat to see the unit turn in appropriately. Unit came on, no issue dedicated upon start up.turbed off the gas supply to the unit to appropriately turn unit off and to safely operate it. Cleaned the burners using CO2 cartridges. Noticed rust and deterioration on the burners. Check the appropriate voltage and amps, everything runs smoothly. Replaced the filter of the Furnace that the customer supplied. Unit is running at 60%. Informed customers about unit's performance. Jack will be reaching out for estimate for furnace replacement.
Air duct cleaning refers to the removal of dust and contaminants within the ductwork.
Arrived on site for a leaking condenser. Customer explain that condenser was leaking water by the valves, no moisture was detected. Refrigerant caps were on the valves. And no leaking from the valves was happening. Unit has not presented any issues with customer stated. Unit is operating fine. Replaced the suction line insulation outside to the condenser. We went to the air handler to inspect the bacterial growth inside the unit. Went to the basement to check if the furnace had any filter, it doesn't. It is an oil furnace in the basement.
Upon arrival turned Unit on Heating to ensure it's normal functionality, and it was okay. Turned off the power to the unit and the gas to operate on the unit safely. Remove the gas valve screws to check the pressure of gas on the gas valve from the intake and the manifold side. Inserted temperature probes and static pressure probes. Took the pressures of the unit and everything of the unit was fine. Remove the flame Rod Center and cleaned it thoroughly and placed it back where it belongs. Check for the appropriate voltage on the power coming inside to the unit, everything was fine. Check the voltage between the power of the board and transformer, everything was fine. I have to removing all of the troubleshooting and maintenance equipment off of the unit insured proper functionality of the unit by turning it back on, unit ran fine.
Upon arrival turned Unit on Heating to ensure it's normal functionality, and it was okay. Turned off the power to the unit and the gas to operate on the unit safely. Remove the gas valve screws to check the pressure of gas on the gas valve from the intake and the manifold side. Inserted temperature probes and static pressure probes. Took the pressures of the unit and everything of the unit was fine. Remove the flame Rod Center and cleaned it thoroughly and placed it back where it belongs. Check for the appropriate voltage on the power coming inside to the unit, everything was fine. Check the voltage between the power of the board and transformer, everything was fine. I have to removing all of the troubleshooting and maintenance equipment off of the unit insured proper functionality of the unit by turning it back on, unit ran fine.
Arrived onsite for no cooling call. Started by confirming call for cooling from the thermostat. Did not hear the blower inside running. Went the the furnace and coil and found no power to the system. Checked the fuse and transformer. Went to the circuit breaker box and found the furnace breaker in the off position. Turn the breaker on and system turned on. Confirmed nothing was over amping and system was cooling.
Upon arrival turned Unit on Heating to ensure it's normal functionality, and it was okay. Turned off the power to the unit and the gas to operate on the unit safely. Remove the gas valve screws to check the pressure of gas on the gas valve from the intake and the manifold side. Inserted temperature probes and static pressure probes. Took the pressures of the unit and everything of the unit was fine. Remove the flame Rod Center and cleaned it thoroughly and placed it back where it belongs. Check for the appropriate voltage on the power coming inside to the unit, everything was fine. Check the voltage between the power of the board and transformer, everything was fine. I have to removing all of the troubleshooting and maintenance equipment off of the unit insured proper functionality of the unit by turning it back on, unit ran fine.
Upon arrival turned Unit on Heating to ensure it's normal functionality, and it was okay. Turned off the power to the unit and the gas to operate on the unit safely. Remove the gas valve screws to check the pressure of gas on the gas valve from the intake and the manifold side. Inserted temperature probes and static pressure probes. Took the pressures of the unit and everything of the unit was fine. Remove the flame Rod Center and cleaned it thoroughly and placed it back where it belongs. Check for the appropriate voltage on the power coming inside to the unit, everything was fine. Check the voltage between the power of the board and transformer, everything was fine. I have to removing all of the troubleshooting and maintenance equipment off of the unit insured proper functionality of the unit by turning it back on, unit ran fine.
Upon arrival turned Unit on Heating to ensure it's normal functionality, and it was okay. Turned off the power to the unit and the gas to operate on the unit safely. Remove the gas valve screws to check the pressure of gas on the gas valve from the intake and the manifold side. Inserted temperature probes and static pressure probes. Took the pressures of the unit and everything of the unit was fine. Remove the flame Rod Center and cleaned it thoroughly and placed it back where it belongs. Check for the appropriate voltage on the power coming inside to the unit, everything was fine. Check the voltage between the power of the board and transformer, everything was fine. I have to removing all of the troubleshooting and maintenance equipment off of the unit insured proper functionality of the unit by turning it back on, unit ran fine.
Arrived onsite for ac maintenance on 1 units. turn AC on to confirm operation. Checked all electrical. measured pressures for 410a at 88/214psi with 2 degree sub cooling with outside temperature at 65 degrees. Measured temperature drop at 7 degrees. Cleaned condensate line. System running but not cooling low on refrigerant.
Arrived on site in Oak Ridge, NJ, for the installation of a 3-ton Coleman outdoor condenser unit along with a matching Coleman air handler. Upon arrival, discussed the full scope of work with the customer to ensure clarity and alignment on the installation process.
Arrived onsite for no AC Service Call. Confirmed the thermostat is calling for cooling. Inside blower fan is operational. Outside condenser unit is not on. Immediately observed fault in the outdoor heat transfer media. The fins are deteriorated so bad that the refrigerant is not able to properly cool.
