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Polite friendly and efficient.
Response from Climate Plus, LLC:
We're delighted to hear that you found our service polite, friendly, and efficient. At Climate Plus, we strive to provide top-notch HVAC solutions with exceptional customer care. We look forward to serving you again in the future! -Joe
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Response from Climate Plus, LLC:
Thank you, Steven, for your kind words! We're happy to hear that you received excellent service from Climate Plus. Providing top-notch HVAC solutions and exceptional customer care is our mission. If you need any further assistance or have any questions, please feel free to reach out. We look forward to serving you again in the future!
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Cole was extremely personable, respectful and professional. He greeted us in a very nice way and explained everything he was going to do during the service call.
Response from Climate Plus, LLC:
Thank you, Kelly, for your fantastic review! We're happy to hear that you received great service and a fair price from Climate Plus. Cole's personable, respectful, and professional approach is something we take great pride in. We're glad he took the time to explain everything during the service call. If you need any further assistance or have any questions, please feel free to reach out. We look forward to serving you again in the future! -Joe
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Jack was a great tech, helpful, knowledgeable, friendly and straightforward.
Response from Climate Plus, LLC:
Thank you so much Michael! We're thrilled to hear that Jack provided excellent service during your recent appointment. At Climate Plus, we take pride in having honest and knowledgeable technicians like Jack on our team. We appreciate you highlighting his clear communication, patience with your questions, and of course, his ability to diagnose and fix your AC issue. We're glad Jack could restore comfort to your home! If you have any questions in the future, please don't hesitate to reach out. Thanks again for choosing Climate Plus!
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Good wook at a fair price
Response from Climate Plus, LLC:
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
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Response from Climate Plus, LLC:
Thank you Scott. Climate Plus is happy to help you with all of your HVAC needs. -Joe
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Jerry designed my whole hvac 5 years ago and it's perfect! He solved a number of challenges - so smart and creative.
Response from Climate Plus, LLC:
Hi Daniela, Thank you so much for your wonderful review! We're delighted to hear that Jerry provided you with excellent service when designing your HVAC system five years ago. It's fantastic to know that he was able to tackle challenges with such expertise and creativity. At Climate Plus, we take pride in delivering top-notch service and ensuring our customers' needs are met. Jerry's dedication to solving problems and providing you with a perfect HVAC system is a testament to our commitment to excellence. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to ensure your continued comfort and satisfaction. Best Regards, Joseph
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Response from Climate Plus, LLC:
Thank you Bill for choosing us at Climate Plus! -Joe
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Response from Climate Plus, LLC:
Hi Kevin, Thank you for your review! We truly appreciate your feedback and are pleased to hear that you received excellent service from us. Ensuring your satisfaction is our top priority, and we're here to assist you whenever you need. Best, Joseph
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Very efficient, knowledgeable and professional. When Jack shows up, you can count on everything being done perfectly.
Response from Climate Plus, LLC:
Jim, We are happy that you were satisfied with Jack and his efficient and knowledgeable expertise. -Joe
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Response from Climate Plus, LLC:
Thanks Robert for your feedback! -Joseph
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The job was scheduled on time and completed when it was scheduled. The entire work area was also cleaned out
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Gerard and Cody were great. Worked perfect together and very friendly. I give them both an A+.
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12-4 arrival: Customer said home is getting too hot, concerned a zone valve is not working. Please perform 2AC maintenance (one mini split) filters will be on site.
Arrived onsite for ac maintenance on 1 units. turn AC on to confirm operation. Checked all electrical. measured pressures for 410a at 88/214psi with 2 degree sub cooling with outside temperature at 65 degrees. Measured temperature drop at 7 degrees. Cleaned condensate line. System running but not cooling low on refrigerant.
Arrived on site for the installation of a 96% efficiency two-stage commercial furnace. Prior to beginning work, power to the existing unit was safely shut off at the breaker. Documented the project with before and after photos for reference.
Arrived onsite for fault in combustion exhaust system. Homeowner elected bandaid repair. Removed failed parts and installed new part. Confirmed operation of the system.Took measurements for estimate on replacing the furnace.
Arrived onsite for no heating service call. Found NTI wall hung boiler with indirect hot water tank. System off due to low pressure safety system; Error 108z Filled the boiler to 17 psi. System fired up. Opened up the system and showed the homeowner the heat exchanger and explained the need for an annual maintenance. He elected to sign up for EPP 1 heating and cooling. Waived diagnostic fee and explained office will reach out to schedule the heating maintenance.
Performed cooling maintenance on 2 split systems. Chemical cleaned outside units. Changed all filters.
Arrived onsite for cooling maintenance on 3 systems. Changed 3-20x25x4 filters. Cleared the condensate line on each system. Cleaned the outdoor condenser coiled with chemical solvent. Opened up each condenser and removed debris and confirmed proper drainage. Performed inspection on the the mechanical, performance, and the safety systems.
Arrived onsite for cooling maintenance on 3 systems. Changed 3-20x25x4 filters. Cleared the condensate line on each system. Cleaned the outdoor condenser coiled with chemical solvent. Opened up each condenser and removed debris and confirmed proper drainage. Performed inspection on the the mechanical, performance, and the safety systems.
Installation of the new water heater includes.
Received a call that the second floor baseboard heat was not operating, upon arrival we found that the baseboards were cold but the pump is operating. There are no bleeder valves downstairs to be able to purge air from the system, I was able to access several air vents between the second floor and the attic and between increasing the water pressure in the system and getting the air vents to manually bleed out we were able to get water flow. There is still a significant amount of air that will need to be bled through a proper removal system, but for now the heat is running and operating.
Arrived onsite for ac maintenance on 1 system. Asked customer to turn AC on to confirm operation. Outside condenser is not level and surrounded by earth. Recommend leveling to ensure compressor receives correct amount of lubricant. Checked all electrical. Chemically Cleaned outside unit, measured pressures for R22 at 50/112 psi with 13 degree sub cooling with outside temperature at 61degrees. Measured temperature drop at 20 degrees. System may be 5 percent low on refrigerant. Cleaned out condensate line. Inside coil rusting. Observed rusting on outside cabinet which means the system may not be properly remove condensate. This could lead to a leak in the ceiling. Did not observe a ceiling protection device. Performed efficiency test utilizing MeasureQuick. System running but recommend replacing due to age and recommended repairs..
Arrived onsite for ac maintenance on 1 system. Asked customer to turn AC on to confirm operation. Outside condenser is not level and surrounded by earth. Recommend leveling to ensure compressor receives correct amount of lubricant. Checked all electrical. Chemically Cleaned outside unit, measured pressures for R22 at 50/112 psi with 13 degree sub cooling with outside temperature at 61degrees. Measured temperature drop at 20 degrees. System may be 5 percent low on refrigerant. Cleaned out condensate line. Inside coil rusting. Observed rusting on outside cabinet which means the system may not be properly remove condensate. This could lead to a leak in the ceiling. Did not observe a ceiling protection device. Performed efficiency test utilizing MeasureQuick. System running but recommend replacing due to age and recommended repairs..
Arrived onsite for ac maintenance on 1 system. Asked customer to turn AC on to confirm operation. They mentioned the system had issues keeping up last year. Checked all electrical. Chemically Cleaned outside unit, measured pressures for R22 at 61/110 psi with 3degree sub cooling with outside temperature at 47 degrees. Measured temperature drop at 20 degrees. Cleaned condensate line. Observed rusted evaporator coil. Noticed water stains in the air handler. Observed failed motor seal on blower motor. System has used over 90% of its life. Performed efficiency test utilizing MeasureQuick but could not get stable readings. System running but not well. Discussed with homeowner and they elected to replace the system. Waived fee for maintenance.
Arrived onsite for ac maintenance on 1 units. Asked customer to turn AC on to confirm operation. Checked all electrical: found fault in electrical wiring. Melted and burnt connections. It appears system is drawing a lot of power and amps which is causing the wires to melt. Observed the condenser fan motor and compressor motor are noisy. Chemically Cleaned outside unit, measured pressures for R22 at 50/110psi with 20 degree sub cooling with outside temperature at 47 degrees. Measured temperature drop at 24 degrees. System may have multiple refrigerant issue. Performed efficiency test utilizing MeasureQuick. Received a C- score. System running but has used over 90% of its life and requires repairs.
Arrived onsite for maintenance on 3 ac systems. Cleaned outside condensers and coils. Changed all filters. Confirmed operation of each system. Cleaned the condensate line. Performed inspection of the mechanical, performance and safety systems.
