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Polite friendly and efficient.
Response from Climate Plus, LLC:
We're delighted to hear that you found our service polite, friendly, and efficient. At Climate Plus, we strive to provide top-notch HVAC solutions with exceptional customer care. We look forward to serving you again in the future! -Joe
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Response from Climate Plus, LLC:
Thank you, Steven, for your kind words! We're happy to hear that you received excellent service from Climate Plus. Providing top-notch HVAC solutions and exceptional customer care is our mission. If you need any further assistance or have any questions, please feel free to reach out. We look forward to serving you again in the future!
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Cole was extremely personable, respectful and professional. He greeted us in a very nice way and explained everything he was going to do during the service call.
Response from Climate Plus, LLC:
Thank you, Kelly, for your fantastic review! We're happy to hear that you received great service and a fair price from Climate Plus. Cole's personable, respectful, and professional approach is something we take great pride in. We're glad he took the time to explain everything during the service call. If you need any further assistance or have any questions, please feel free to reach out. We look forward to serving you again in the future! -Joe
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Jack was a great tech, helpful, knowledgeable, friendly and straightforward.
Response from Climate Plus, LLC:
Thank you so much Michael! We're thrilled to hear that Jack provided excellent service during your recent appointment. At Climate Plus, we take pride in having honest and knowledgeable technicians like Jack on our team. We appreciate you highlighting his clear communication, patience with your questions, and of course, his ability to diagnose and fix your AC issue. We're glad Jack could restore comfort to your home! If you have any questions in the future, please don't hesitate to reach out. Thanks again for choosing Climate Plus!
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Good wook at a fair price
Response from Climate Plus, LLC:
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
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Response from Climate Plus, LLC:
Thank you Scott. Climate Plus is happy to help you with all of your HVAC needs. -Joe
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Jerry designed my whole hvac 5 years ago and it's perfect! He solved a number of challenges - so smart and creative.
Response from Climate Plus, LLC:
Hi Daniela, Thank you so much for your wonderful review! We're delighted to hear that Jerry provided you with excellent service when designing your HVAC system five years ago. It's fantastic to know that he was able to tackle challenges with such expertise and creativity. At Climate Plus, we take pride in delivering top-notch service and ensuring our customers' needs are met. Jerry's dedication to solving problems and providing you with a perfect HVAC system is a testament to our commitment to excellence. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to ensure your continued comfort and satisfaction. Best Regards, Joseph
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Response from Climate Plus, LLC:
Thank you Bill for choosing us at Climate Plus! -Joe
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Response from Climate Plus, LLC:
Hi Kevin, Thank you for your review! We truly appreciate your feedback and are pleased to hear that you received excellent service from us. Ensuring your satisfaction is our top priority, and we're here to assist you whenever you need. Best, Joseph
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Very efficient, knowledgeable and professional. When Jack shows up, you can count on everything being done perfectly.
Response from Climate Plus, LLC:
Jim, We are happy that you were satisfied with Jack and his efficient and knowledgeable expertise. -Joe
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Response from Climate Plus, LLC:
Thanks Robert for your feedback! -Joseph
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The job was scheduled on time and completed when it was scheduled. The entire work area was also cleaned out
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Arrived on site for no cooling. Went to go turn on the thermostat and send it to a low temperature to keep the unit running. Went outside to go check on the condenser the condenser was not running. Hoping up the wiring for the condenser and notice of the capacitor was puffed up. Replace the capacitor with a turbo capacitor and the unit started running again normally creating Cooling inside. Customer acknowledged and signed off.
Received a call that the unit that serves the apartment for Alexander House was not cooling, upon arrival I noted that the condenser was not running but the air handler is and the thermostat is calling for cooling. I confirm that the circuit breaker is on and checked power at the disconnect, the disconnect has power going in and out of it. I traced the power to the generac switch and found that the contactor is not pulling in all the way disconnecting the power to the condenser. I bypassed the contactor in the generac box to get the unit running and we informed the electrician that he will need to replace the generac box. The unit is operating at this time.
Arrived onsite for no cooling call. Started by confirming call for cooling from the thermostat. Did not hear the blower inside running. Went the the furnace and coil and found no power to the system. Checked the fuse and transformer. Went to the circuit breaker box and found the furnace breaker in the off position. Turn the breaker on and system turned on. Confirmed nothing was over amping and system was cooling.
Arrived onsite from issue with the air flow of the hvac system. The top floor room is cooling but not moving air because the doors are closed. So the rooms suffer from high humidity and low temperature. Recommend opening the doors. Also minimized air flow to those rooms by balancing the dampers. This should also provide more air flow to the first floor.
Arrived on site for maintenance. Customer mentioned no issue with unit as of late did comment that upstairs does tend to get a little hotter compare to the rest of the house. Inspected air handler everything was fine with the air handler. Change the customer's filters. Started up the unit and went outside to look at the condenser, connect to start normally.
Arrived onsite for no hot water from on-demand converted gas fired boiler. Homeowner explained it’s getting hot but not as hot as they prefer or as hot as it was. Had homeowner turn hot water on. Boiler fired up.
Arrived onsite for heating maintenance on 1 propane fired furnace located on second floor utility room.
Arrived on site for maintenance. Turned on both units at the thermostat by lowering the temperature. Check on both evaporator coils, both had a txp inside. Customers did not have any filters from your change.
Arrived on site for installation of Fujitsu ductless system with matching ductless condenser and indoor head unit. upon arrival greeted customer explain scope of work. ran drop cloths through designated area of work to ensure cleanliness. removed the old head unit inside successfully. new bracket plate was mounted successfully and leveled. successfully ran line sets from head unit to ductless condenser outside ensuring connections were sealed tight. leak-tested joints. no leaks to be found anywhere. outdoor ductless condenser was successfully leveled off and distanced from house to code. system was put under a nitrogen pressure test. pressure test was successful. system held pressure. a vacuum was performed on the system to ensure zero moisture throughout the unit and provide peak efficiency. vacuum was successful and brought down below 500 microns. tested system for all its functionalities. everything is operational at this time. no further notes.
Arrived on site for weak cooling. Inspected RTU. Checked out pressures, high pressure was 364 low pressure is 59 Recommend a coil cleaning. Customer accepted cleaning. Cleaned out coils with chemical and water. Freeing up coils. Pressure regulated.
Arrived on site for no cooling. Trouble shot the thermostat and control board on the air handler. Thermostat would turn on the air handler on "on" but not "auto". Trouble shot the wiring. Everything is nicely secured and tight. Checked Capacitor outside.
Arrived on sat for cooling issue. Customer states that when its 88 or over outside the difference inside would be 10 degrees or less. Arrived on site, t stat measure 70 degrees inside. After an hour it went up to 74. Its been set for 64 but kept going up. Pessures were fine subcooling with 11 and super heat with 14. Difference inside the ductwork peaked at 20 degrees.
Received a call that the unit that serves the apartment for Alexander House was not cooling, upon arrival I noted that the condenser was not running but the air handler is and the thermostat is calling for cooling. I confirm that the circuit breaker is on and checked power at the disconnect, the disconnect has power going in and out of it. I traced the power to the generac switch and found that the contactor is not pulling in all the way disconnecting the power to the condenser. I bypassed the contactor in the generac box to get the unit running and we informed the electrician that he will need to replace the generac box. The unit is operating at this time.
Arrived on site in Oak Ridge, NJ, for the installation of a 3-ton Coleman outdoor condenser unit along with a matching Coleman air handler. Upon arrival, discussed the full scope of work with the customer to ensure clarity and alignment on the installation process.
Received a call that the unit that serves the apartment for Alexander House was not cooling, upon arrival I noted that the condenser was not running but the air handler is and the thermostat is calling for cooling. I confirm that the circuit breaker is on and checked power at the disconnect, the disconnect has power going in and out of it. I traced the power to the generac switch and found that the contactor is not pulling in all the way disconnecting the power to the condenser. I bypassed the contactor in the generac box to get the unit running and we informed the electrician that he will need to replace the generac box. The unit is operating at this time.