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Polite friendly and efficient.
Response from Climate Plus, LLC:
We're delighted to hear that you found our service polite, friendly, and efficient. At Climate Plus, we strive to provide top-notch HVAC solutions with exceptional customer care. We look forward to serving you again in the future! -Joe
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Response from Climate Plus, LLC:
Thank you, Steven, for your kind words! We're happy to hear that you received excellent service from Climate Plus. Providing top-notch HVAC solutions and exceptional customer care is our mission. If you need any further assistance or have any questions, please feel free to reach out. We look forward to serving you again in the future!
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Cole was extremely personable, respectful and professional. He greeted us in a very nice way and explained everything he was going to do during the service call.
Response from Climate Plus, LLC:
Thank you, Kelly, for your fantastic review! We're happy to hear that you received great service and a fair price from Climate Plus. Cole's personable, respectful, and professional approach is something we take great pride in. We're glad he took the time to explain everything during the service call. If you need any further assistance or have any questions, please feel free to reach out. We look forward to serving you again in the future! -Joe
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Jack was a great tech, helpful, knowledgeable, friendly and straightforward.
Response from Climate Plus, LLC:
Thank you so much Michael! We're thrilled to hear that Jack provided excellent service during your recent appointment. At Climate Plus, we take pride in having honest and knowledgeable technicians like Jack on our team. We appreciate you highlighting his clear communication, patience with your questions, and of course, his ability to diagnose and fix your AC issue. We're glad Jack could restore comfort to your home! If you have any questions in the future, please don't hesitate to reach out. Thanks again for choosing Climate Plus!
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Good wook at a fair price
Response from Climate Plus, LLC:
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
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Response from Climate Plus, LLC:
Thank you Scott. Climate Plus is happy to help you with all of your HVAC needs. -Joe
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Jerry designed my whole hvac 5 years ago and it's perfect! He solved a number of challenges - so smart and creative.
Response from Climate Plus, LLC:
Hi Daniela, Thank you so much for your wonderful review! We're delighted to hear that Jerry provided you with excellent service when designing your HVAC system five years ago. It's fantastic to know that he was able to tackle challenges with such expertise and creativity. At Climate Plus, we take pride in delivering top-notch service and ensuring our customers' needs are met. Jerry's dedication to solving problems and providing you with a perfect HVAC system is a testament to our commitment to excellence. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to ensure your continued comfort and satisfaction. Best Regards, Joseph
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Response from Climate Plus, LLC:
Thank you Bill for choosing us at Climate Plus! -Joe
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Response from Climate Plus, LLC:
Hi Kevin, Thank you for your review! We truly appreciate your feedback and are pleased to hear that you received excellent service from us. Ensuring your satisfaction is our top priority, and we're here to assist you whenever you need. Best, Joseph
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Very efficient, knowledgeable and professional. When Jack shows up, you can count on everything being done perfectly.
Response from Climate Plus, LLC:
Jim, We are happy that you were satisfied with Jack and his efficient and knowledgeable expertise. -Joe
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Response from Climate Plus, LLC:
Thanks Robert for your feedback! -Joseph
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The job was scheduled on time and completed when it was scheduled. The entire work area was also cleaned out
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1-4 pm Arrival; Cozee Club 1C- Maintenance. Customer changes own filters and is aware of cost of service
We will diagnose the system to determine what type of additional work or repairs is necessary to restore the system back to proper working conditions.
Seasonal maintenance for (1) water cooled self contained heat pump up to 5 ton cooling capacity, Includes replacing of standard fiberglass air filter (pleated higher performance filters can be added at an additional cost) , includes replacing blower belt (if applicable), grease or oil bearings, clean the condensate drain line, confirm operation of water flow through the condenser, check operation of all safety devices, check operation of operating controls, check all motors, compressor and refrigerant charge, visual inspection of the duct system.
Great customers upon arrival. Customer let me to a dryer. Driver is on the roof, pretty Steep and slippery, rainy day. Clean dryer from the inside with portable compressor all the wind. Noticed that the dryer connection to the event was pretty flimsy, didn't have anything to make it better. Made sure dryer was connected to the vent Place dryer back to how it was dryer cleaning successful.
Upon arrivals found boiler not heating. Found flu was an attached reattached flu screwed it in. Also found hot surf signator cracked on boiler replaced hot surface igniter. Everything is operational at this time.
Arrived onsite for no ac service call. Upon arrival found significant amount of high voltage burnt wiring and fittings. Voltage distribution system burnt along with the voltage enhancement system and voltage assist system. Performed silver repair on the condenser electrical faults. Provided warranty for Turbo capacity. Waived diagnostic fee as customer chose repair. Confirmed operation of the system however informed customer that there is a good chance the system will burn up again.
Arrived onsite for no cooling service call. Upon arrival confirmed onside air handler is blowing air. Not recommending leak test due to age and lack of refrigerant. Recommend upgrading ac system. Will provide pricing.
Arrived on site to provide a second opinion on the status of the HVAC system, I went into the attic and opened an examined the air handler. I confirmed that the motor is running and operating properly, I did note some microbial growth build up in the drain pan which is normal for a 20-year-old system. I informed the homeowner that we could spray the pan and clean up as much as possible to eliminate that in the future. Confirmed that the condenser was running, noted that it is cooling and the temperature in the house was at 73°. It appears as if the condenser coil was not cleaned when they had their maintenance performed by a different company a few weeks back, we will send a maintenance tech back to clean the coil for her at no charge. Overall the system is operating and cooling properly, it is older but appears to be in good condition at this time. I do not believe that they are in need of a new system at this time.
Upon arrivals found boiler not heating. Found flu was an attached reattached flu screwed it in. Also found hot surf signator cracked on boiler replaced hot surface igniter. Everything is operational at this time.
Arrived on site to provide a second opinion on the status of the HVAC system, I went into the attic and opened an examined the air handler. I confirmed that the motor is running and operating properly, I did note some microbial growth build up in the drain pan which is normal for a 20-year-old system. I informed the homeowner that we could spray the pan and clean up as much as possible to eliminate that in the future. Confirmed that the condenser was running, noted that it is cooling and the temperature in the house was at 73°. It appears as if the condenser coil was not cleaned when they had their maintenance performed by a different company a few weeks back, we will send a maintenance tech back to clean the coil for her at no charge. Overall the system is operating and cooling properly, it is older but appears to be in good condition at this time. I do not believe that they are in need of a new system at this time.
Arrived onsite for no ac service call. Homeowner has a 3.5 ton split system heat pump ac systems with heat strip auxiliary. Confirmed operation of the system. Found the system low on R22 refrigerant which is phased out. System may also have an issue with the metering device. Currently not measuring any temperature drop, Recommend updating the system. Will provide an estimate for when she is ready.
Arrived onsite for 2 AC systems being down. Both system failed performance inspection during the maintenance.
Creative customer upon arrival customer let me upstairs to the thermostat. Let me prove the air handler that is in the Attic which you access from their laundry room pull down. Turned on the thermostat to Cooling to see the condenser turn on so turn on. Condenser pretty clean from the inside thanks to the cover. Watch the condenser from the outside with chemical and water. Check the pressures on the condenser with the field pieces, pressure seem to be fine. Check the different temperature inside the house, reached 18 degrees, was stuck at 16° for a while. The filter was changed by the customer. Customer said something about the condensation pan, I checked it out everything seems good
My customer upon arrival. Customer led me to the unit that's in the basement which is the new unit. Notice that the polarized filter was not plugged in and also replace correctly. Removed old filter put a new filter correctly and put it in and make sure it was plugged in. Turned on the first floor thermostat to see the condenser running it did. Unplug disconnect to wash down the condenser. Plug the disconnect back in. Check pressures on the condenser the pressure and the temperature split were good. Went upstairs turned on a second floor unit also pulled out that disconnect to work on it cleaned it inside out wash it down with chemical and water put it back together and play disconnect back in. Change the filter in the Attic as well.
Arrived onsite for condenser electrical rejuvenation. Observed burnt out and melted wires. Corroded and non functioning parts. Confirmed operation of the system. Which is measuring a bit low on Phased out r22. Also homeowner mentioned water is condensing at the base of the furnace and ac system.