Arrive on site for Ductwork Repair . The Ductwork from The cieling that is attached to the unit was no longer attached. Customer says they must've hit the unit with a forklift a bit that cause it to shift from its original place , causing the ductwork to move. The trunk was full separated to be able to flatten out the edges and reconnected the duct to the unit's S clips. After reattaching the ductwork, the Ductwork was secured to the unit using self using self tappers and ductwork tape. After making sure ductwork was secure, furnace was turned on and jumped to heating to ensure functionality/operation.