J is always Very clear about his assessment and very patient in explaining what the situation is. I also appreciate it since he’s been to the house before we have gotten the same service tech. I understand we may be in store for another new unit but we’re going to hold off for now. We’re just hoping that it lasts us through the winter for now, and we will deal with this in the spring. Only wish is that someone would call me if you guys are going to be a couple of hours late! Brendan(?) sorry may have name wrong, who shadowed today was very sweet and ambitious.
