Run auger through main drain and standpipe. Arrived. Customer explained that her floor drain was backed up in the basement. Upon inspection customer had lots of standing water in the basement. Found inside clean out in garage and ran line the full extent of my cable clearing the clog pulling back some roots and flushable wipes. Customer also had issues with pipe that drains the washing machine. Ran backpack auger through standpipe but wasn’t able to clear clog. Most likely the trap needs to be cut out and replaced. Collected both 89. And wrote estimate for replacement of standpipe