As per Lou’s request the planned maintenance tasks were pushed back to address the two rooftop units that he pointed out to me and requested service for this morning while on-site. In addition to this a better map of the equipment as well as equipment placement was also requested. The first unit to be diagnosed is the unit that is above the children’s clothes. It is a York 10t packaged unit w/ nat gas heat. The deficiencies discovered during the diagnostic are : 1) second stage refrigerant circuit has no refrigerant, service valve caps missing on both 1st and 2nd stage circuit suction lines. Insulation falling off return side discharge access panel. The second unit that was requested this morning for diagnosis as a no cool scenario is the unit above the vintage section of the store. This unit is cooling with one compressor (comp#1). The second stage compressor is not operating due to low pressure in the circuit. The low pressure bypass was bypassed when I arrived and the