5:30 or after Arrival; Start up, recently installed condenser (January). No charge, no filter needed. Customer may not be home but said we can still do the work as long as someone didn't need to be home to complete the work. She was originally a 12-4 I updated her day of letting her know we had an emergency at a preschool and that Jack would likely be there 5:30 or later, I mentioned possibly rescheduling and she did not want to wait to get this done.