Today when I arrived Noe said that the ice machine had not functioned and it had just started working. I operated the machine and removed all the ice to check the ice hopper. The motors were checked as well. This ice machine had been moved from another location and the hot air discharge was directly next to their fresh water dispenser. The ice machine was moved away to create more airflow for the hot air discharge. The fresh water dispenser was also moved over. The machine was then restarted and the hopper was allowed to fill. Some vibration was discovered and mitigated. At this time the ice machine is operating properly. Thank you, Jon Tech notes: Hoshizaki M/n DCM-500BAF S/n S08659G Signed paper for billing saved in photos. 4A0865-01//