Arrived at home and spoke with Robert about reason his call today, was just for a toilet in main bathroom that was clogged up. After completing five star grading I did visual inspection of toilet and piping underneath in the basement. Once I determine what the issue was I created an estimate for a drain clearing once he signed off, I got started on running the toilet auger to clean out clock. After a few minutes, toilet was free and water draining properly. Collected signatures, payment and headed out.