Arrived on site for no cooling. Went to attic to check on evaporator clothes, everything was fine metering device is a piston. Inserted temperature probes to check the difference in temperature different temperature peaked at six degrees. We're outside to check pressures on condenser. Pressures of condenser we're in range for low and high side, although superheat was pretty high. Suction line temperature was a bit High did notice that there was no condensation on the suction line. Offered customer a recharge to their unit, customer refused and wanted their usual technician over instead to ask more questions since that technician is more familiar with the unit. We will try to get that technician in as soon as we can but for now Customer was aware of their status/ update and signed off.
