Arrived to remedy a mini split head making a ticking noise. Upon arrival found the mini split head stripped down and operating. Homeowner mentioned how the mini split head is leaning off the wall a bit and that it was making a ticking noise while operating. Set the fan to run at all different speeds and ran it in dehumidification and cooling modes and was unable to recreate the noise. Climbed up to the unit and saw that one of the Sheetrock anchors had pulled through the wall. Disassembled the head and made sure the fan was installed properly. Ran the system in the different fan speeds and modes. Did not hear any ticking noises. Prepared an estimate to dismount the head and re-secure the mounting bracket and re-mount the head. Spoke with homeowner about repair solutions.