Our ac stopped working early Sunday morning. I called LBA and they said someone would be able to come out. Andy contacted me shortly thereafter and was at the house before 10 a.m. I didn't know what to expect other than I would be having to replace the air conditioner and be without cold air for at least a week. As it turns out, it was the batteries in the thermostat that needed attention! Who knew? Andy. A true lifesaver and a great guy to boot.