When I arrived, customer mentioned that the master bedroom does not receive any heat when calling for heat on its own. I found that a wire needed to be switched around on the system, and then the furnace kicked on heat for the master bedroom after the heat pump ran. Customer also mentioned that he didn’t think that the zone board was set up for the second stage for the furnace. After looking into the zone board and the furnace, I found that the timer is set up correctly, but the wiring was not ran from W-2 to the furnace. I fixed both issues and tested system and all five zones. I checked out the amp draws and components. I tested airflow and temp splits. Furnace is operating within manufacturer specifications at departure.