CUSTOMER STATED: kitchen sink is leaking and upstairs hall bathtub handle is noisy and hard to turn. TECHNICIAN NOTES: upon inspection found glacier bay fixtures on both the kitchen sink and upstairs tub/shower. Found kitchen sink retaining nut hand tight letting water escape when turned on, found tub/shower handle real rough to turn and noisy. RESOLUTION/RECOMMENDATIONS: tightened kitchen faucet cartridge retaining nut and replace tub/shower valve. JOB NOTES: please bill accordingly, JOB STATUS: complete ESTIMATES: no further needed