Customer stated there was a leak coming from under the sink Upon further inspection found there to be a short piece of pipe that was too short and the p trap was stuck together We replace the a piece of tubular and the tubular p trap under the kitchen sink Tested for leaks There are no leaks at this time There are two cleanout on this house one is in the yards and the other is in the bushes next to the door Job is complete
This is a bridges estimate to reset hall bathroom toilet and replace shut offs for both toilets. Technician notes: upon inspection, home needed new shut off valves for toilets in jack and Jill hallway bathroom. Also one of the toilets needed to be pulled and reset. Spoke with Jamal, approved work via recorded phone call Resolution: removed both old shut off valves on toilets in hallway jack and Jill bathroom and installed new 1/2 inch 1/4 turn shut offs. Checked and tested them for leaks. They are working as they should at this time. Pulled toilet and Inspected flange, installed new wax ring and toilet bolts, reset toilet and checked and tested for leaks. Everything is working as it should at this time Job notes: please bill accordingly Job status: complete Estimates: no further needed
Out tonight 4/5/24 Trevor J. Called out for an emergency visit. New homeowner who just moved in a day ago said the bottom level toilet is backing up. Upon arrival we opened the 6” green city riser and line was holding. We attempted to run the large sewer machine down the line, retrieved broken pieces of PVC from the drain. The more we ran the machine, the more silt that was building up and sloshing around in the pipe. We determined that the main line (potentially on the city/ county side) is broken. We were unable to get line flowing on tonight’s visit. Homeowner was very displeased. Explained that we can work a game plan up next week. Work order needs billed to Riz Communities and Development. Job Status: Incomplete (Needs further discussion with builders) Autho: Bill to Riz. Estimates: Unable to build until further discussion.
Customer stated: they had no hot water. Tech notes: called out today to look at a home with no hot water. While on site I found the water heater vent on top of the water heater smashed due to improper installation. Resolution: fixed the water heater vent above the water heater. Once repaired we relit the heater heater and found everything functioning properly as should. Job notes: Job status: complete.
Stated.. needs drains/plumbing checked on upstairs washer. Tech notes.. came out to inspect upstairs washer plumbing while on site tested the washer by filling it with water and draining multiple times. Found no issues during testing at all. Hot side of washer had a slight drip from the hose being old. Noticed the washer has a leak in the front right but we were unable to locate where the leak from originated from. Resolution.. no apparent plumbing issues. Tested washer by filling and draining 10 times and after not finding any issues for the entire time found a small puddle forming on front right corner of washing machine. Washing machine has drain pan so this shouldn’t have caused that to begin with. Customer the told us that the washer wasn’t even hooked up when the leak happened. Ceiling where leak was had already been assessed and then the ceiling patched in January and no other signs of leak have shown. No plumbing issues found at this time. Informed tenant she may want t
Customer Stated: This is a vacant property, and we were called out for a clogged toilet issue. Tech Notes: Upon inspection, I found that there were three elongated toilets, located in the main level powder bathroom, upstairs master bathroom, and upstairs guest bathroom. I found that all three toilets were functional, and flushing. I did recommend to Jamall and Michael that all three toilets be replaced due to their condition. I let him know that all three toilets are older style toilets, and the flush power is very low. After speaking with Jamal he stated he would more than likely just move forward with replacing, but would like to think on it over the weekend. Resolution: I was unable to find any clogged issues for all three toilets on today’s visit. However, I did find that all three toilets had very low flush power, and were in very poor condition. I recommended to Jamall that he have all three replaced to help fix/prevent any future plumbing issues. Job Notes:**Please bill out t
Customer stated Upstairs hall bathroom toilet clogged Found upstairs hall bathroom toilet clogged. Ran closet auger and pulled out a spray bottle lid. Toilet flushes fine after lid was removed. Tested toilet with paper to make sure it flushed properly Job completed
CUSTOMER STATED : Slow drip in a basement pipe TECHNICIAN NOTES : Out to the vacant property for the concerns of a slow drip coming from a basement pipe. After investigating, I found no active leaks in the basement. I have walked the perimeter of the basement and did not find any discolored ceiling tiles or wet spots on the ground. Home is currently piped in CPVC. Have tested the water pressure from back hose bib and found no concerns at this point in time. No mechanical failures found while on the property today. JOB NOTES : No exterior clean out on the property. Please bill resipro for invoice amount for going out to the residence. JOB STATUS : Job complete.
Customer States: There is a leak in a wall in the home. Water is off. Technician Notes: Out today to look into an issue with a leak. Painter onsite directed me to a hole cut open in the master bedroom wall. There is a leak under the master bathroom tub. Master bedroom wall is best access point. The supply line that delivers water from the valve to the spout on the cold side was kinked and water was spraying when tub was used. Leak only occurs if water is ran in the tub. Resolution: Removed kinked 3/8” soft corrugated copper supply line and installed a new 3/8” steel braided supply line in place. Restored water and tested for leaks. Left water on to the home. Job Notes: No exterior sewer clean out located. Unable to check pressure due to there being a single hose bib that is unregulated. Job Status: Complete. Autho: Bill to ResiPro. Estimates: No additional needed at this time.
CUSTOMER STATED: the tenants complaint is that when the use the shower in the main floor guest bathroom water is leaking into the basement TECHNICIAN NOTES: I found that when the guest bathroom shower head is used water does leak into the basement I removed the handle assembly on the guest bathroom shower and found a bad soldered joint where the tub spout leg connects to the valve It only leaks when the water is diverted to the shower head RESOLUTION/RECOMMENDATIONS: The shower valve needs to be replaced because trying to resolder that joint could cause the pex lines connected to the cold hot and the shower head to melt and blow apart due to the heating of the valve body
CUSTOMER STATED: She is needing some estimates for future work to be performed in the home. There was a leak in the kitchen, kitchen was ripped out. TECHNICIAN NOTES: Out today to provide estimates for various plumbing issues/ replacing fixture throughout the home. There is currently nothing in the kitchen except for drain and water lines. RESOLUTION/RECOMMENDATIONS: Created estimates for when after the kitchen is finished for the plumbing to be hooked up (dish washer, sink, faucet, and drain) customer is unsure on doing an under-mount or drop in sink. Also showed me problematic shower. Had me create estimate to solve this issue.
CUSTOMER STATED: Thinks the toilet in the primary bathroom is leaking. There was water on the floor. TECHNICIAN NOTES: Out today to look into issue in the master bathroom toilet leaking water. Found that the tank bolts are causing a drip onto the floor. Toilet is also slightly rocking. RESOLUTION/RECOMMENDATIONS: Replaced both tank bolts, washers, and nuts in the toilet tank. Restored water and dried area. Checked to make sure toilet wasn’t leaking from wax seal. Shimmed toilet to add support and to keep it from rocking.
CUSTOMER STATED:the tenant complaint is that they are backing up again TECHNICIAN NOTES: I found that the main sewer line has backed up again due to all the roots growing into the 6in tap RESOLUTION: I ran the big sewer machine from the clean out by the house and got the line flowing again I then scraped the side of the 6in to brake up the roots in order to try and stop another back up from happening to soon I then used my auger and tried to send it up the 4in main from the 6in tap to remove the roots in the 4in The line is flowing for now more has to be done to this system to remove the roots The line née to be jetted or the tap dug up and the roots removed and the pipes they are growing through replaced This will back up again JOB NOTES: STATUS job completed AUTHO ESTIMATES are built and ready to send
CUSTOMER STATED: sewage is coming out of the ground TECHNICIAN NOTES: upon inspection found whole home clean out on left side of the house with the rope broken off and holding sewerage, inspected main clean out in front yard and it was not holding but I did observe a pretty severe root infiltration where the house sewer line ties into the main. RESOLUTION: used machine to clear blockage of wipes, a piece of a tshirt and roots from the sewer line, I would recommend a camera on this line due to the possibility of a piece of broken clean out being in the drain, also to see where the roots have entered the line. This line will continue to be a issue until root infiltration is addressed. JOB NOTES: Mr. Chris will invoice and bill STATUS: complete AUTHO: ESTIMATES: no further needed
Out today to address concerns of slow draining tub This is a first floor full bath tub/shower unit. I was able to remove the drain and found bandaids, plastic and hair. I have removed all debris and tub is draining properly. INVOICE WILL NEED TO BE ADJUST TO MATCH THE FOLLOWING: $75 diagnosis fee $216.75 hand snake to clear drain Minus the SF of $65 paid by customer APPROVED TOTAL FOR WO $ $226.75 AUTHO CODE MA78900D Job/work complete No estimate needed.