CUSTOMER STATED: leak in washer room area of home TECHNICIAN NOTES: came out today for diagnosis found a gray poly line that had burst inside concrete can access through living area of home. RESOLUTION: will need to schedule to come back out will need to bring hammer drill or jack hammer in order to crack concrete away in area where leak is present as of today only diagnosis was performed and next technician may need to come out and provide a repipe estimate due to ongoing issues with gray poly lines. Water is back off and pressure could not be taken due to major leak at location. JOBSTATUS: not complete need to come back and break concrete for repair Repair leak under slab and replace pressure regulator valve Job is complete