CUSTOMER STATED: washer box backing up TECHNICIAN NOTES: came out today for diagnosis while out on site I found that the washer box is backing up into inside of home in basement area while further diagnosing I could hear water spilling behind wall , to which I found the cast iron line has failed and will need to be replaced due to old cast iron line not working also no ptrap on washer box. RESOLUTION: will get with santos for an estimate JOBSTATUS: not complete need to get with santos AUTHO:
Dhufstetler 12/08/23 Tenant states sewage started backing up from downstairs hall bathroom stand up shower. Mainline stoppage affecting whole home. No outside clean out. Pulled toilet and ran sewer machine, cleared stoppage and tested. Left estimate to pull toilet and run camera.