CUSTOMER STATED: clogged downstairs toilet TECHNICIAN NOTES: came out today for diagnosis found downstairs toilet was clogged pushed clog through with plunger, ran a camera outside and found a fitting that was holding water once past that fitting I found it was clear of water, will need to replace that section to address issue RESOLUTION/RECOMMENDATIONS: need to get with santos or mike for submission of work for autho JOB NOTES: there’s no problem on the sewer line no need to replace anything. They have water savers toilets Show them how to use them on that way they can use more water.