CUSTOMER STATED: master bathroom tub spout leaks TECHNICIAN NOTES: came out today for diagnosis while out on site found three handle shower valve leaking from tub spout , after further diagnosis found inside gaskets of stems were worn down and will need to be replaced. RESOLUTION: replaced the stem gaskets and found no further issues did explain to tenant that shower head will hold water and will need to drain down the system to make sure no water is left inside riser to shower head which makes it seem like it’s still leaking but no further concern as of today. , please note pressure regulating valve has not failed yet but has some corrosion around it but no leaks no need to address as of this time JOBSTATUS: complete AUTHO: resipro autho