CUSTOMER STATED: shower sometimes gets hot water other times it doesn’t TECHNICIAN NOTES: came out today for diagnosis while out on site I looked at a hallway upstairs bathroom which does get hot and cold water each time I turned it on and off I couldn’t replicate the issue. RESOLUTION: could not replicate issue of not getting hot water each time I tried it came out cold and hot when turned to hot I could not find the issue home owners mentioned. JOBSTATUS: complete diagnosis