Customer/ Tenant States: They have no hot water. Moved in Friday and have not had hot water sense. Technician Notes: Out today to look into issue with no hot water. 40 gallon Rheem natural gas water heater located in the main level garage on a stand is roughly 9 years old. Upon inspection I found that the thermopile wires and the igniter wires have melted/ been chewed on. Water heater either needs repaired or replaced. If repaired, new gas control valve and burner assembly will be needed. Resolution: Need to order burner assembly. We have gas control valve in stock. Job Notes: No exterior sewer clean out located. Job Status: Incomplete. Autho: Bill to/ submit to ResiPro. Estimates: Good to send (If ResiPro prefers replacement over repair disregard ordering parts) Parts needed: https://www.supplyhouse.com/Rheem-AM46751-Burner-Assembly?utm_source=google_ad&utm_medium=pmax&utm_campaign=pmax_nca_test&gad_source=1&gclid=EAIaIQobChMIkfay3_KohAMVcW1HAR1eRQFrEAQYBiABEgJ03vD_BwE We h