The tenants complaint is that there is sewage backing up out of the lower clean out that we installed We found there is sewage backing up out of the lower clean out and it has been for a while We ran the big snake down the line several times and removed roots at 75 feet from the lower clean out when we cameraed the line we found 2 more spots of roots in the 120 to 130 feet from the lower clean out We cleared the clog and got it flowing for now We ran the snake and camera Job completed Need to get with management to discuss the next step in fixing the underlying issue