Customer States: Upstairs guest bathroom tub/ shower drain is draining slowly. They keep a hair catcher around the drain. Technician Notes: Out today to look into issue with the upstairs guest bathroom tub/ shower drain. Drains backs up the second water is ran. Removed drain stopper that was loose to uncover hair build up. Resolution: Removed hair build up from the drain. Tested drained for proper flow. Job Notes: Bill out autho limit to CHW. Job Status: Complete. Autho: Bill out autho limit. Estimates: No additional needed.