CUSTOMER STATED: The homeowner complaint is they are not getting hot water They recently had the breaker for the water heater replaced TECHNICIAN NOTES: We found that the water heater is not heating the water because the thermostats have become soaked and the outer shell is holding water The tank has a leak RESOLUTION/RECOMMENDATIONS: The water heater needs to be replaced with code items JOB NOTES: JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) Job not completed PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) 365 The homeowner has 250.in code coverage Customer out of Pocket cost 639.93 Ahs is having system issues and was not able to complete the authorization they said they will call the office number back to give us the authorization number ESTIMATES: (READY TO SEND OR NEED REVIEW) Built and ready to send 4 /16/ 24. James We replaced the water heater and code items