CUSTOMER STATED: leaking main floor bathroom in master TECHNICIAN NOTES: while out on site found a walk in shower with grout and caulking issues non plumbing related, I could not find a three handle or drop down ceiling with issues today. RESOLUTION: non plumbing related issues will need to get grout re done, water splash causing water to get out through cracks in grout and caulking. JOBSTATUS: completed diagnosis