Technician notes: upon arrival rang doorbell and customer spoke to us through there, she advised us that only her 12 year old daughter was home at this time and she would not be off work for at least another hour. Attempted to call tenant to let her know that we would need someone 18 or older on site while we were there. Left voicemail for customer. MGP notes: will need to be rescheduled for another day. Job status: not complete