CUSTOMER STATED: The water pressure for shower head was low, and the shower head was spraying water everywhere whenever shower was switched to hand held sprayer. TECHNICIAN NOTES: Upon inspection inspection found that this is a moen bronzed shower head located in the upstairs master bathroom. I found that pressure was standard, but did notice that the shower head was not completely threaded on to drop ear which was causing water to spray behind shower head. RESOLUTION/RECOMMENDATIONS: I was able to successfully remove the aerator from the moen shower head in master bathroom to help increase the pressure issue, and was able to successfully tighten shower head to drip ear with no issues. I was also able to fix the shower handle, and tighten as well. There are no further plumbing issues for todays visit. JOB NOTES:**Please bill out to choice warranty for max authorization** JOB STATUS: Complete AUTHO: Submitted to choice warranty for max authorization