CUSTOMER STATED: master shower drain is clogged and not draining and shower head is leaking TECHNICIAN NOTES: upon arrival, the master shower drain was holding water and not draining. RESOLUTION/RECOMMENDATIONS: plunged the shower drain and cleared out the calcium. Master shower is draining as it should. JOB NOTES: please bill accordingly JOB STATUS: COMPLETE AUTHO: submitted through portal, approved through chat ESTIMATES: no further needed