CUSTOMER STATED: shower head in master bath is leaking TECHNICIAN NOTES: upon arrival, the shower head in the master bathroom is leaking from the connection points. Leaking due to teflon tape applied wrong and missing a O ring RESOLUTION/RECOMMENDATIONS: removed the shower head and reapplied Teflon tape. Checked and tested for leaks. Everything is working as it should at this time JOB NOTES: please bill accordingly JOB STATUS: COMPLETE AUTHO: submitted under autho ESTIMATES: no further needed