CUSTOMER STATED: They had a leak coming from the water heater. TECHNICIAN NOTES: Upon inspection I found that this is a AO smith 50 gallon natural gas water heater located in the basement of home, and is 20+ years of age which outside manufacturer warranty. I found that this water heater is leaking internally, and must be replaced. I made the home owner aware that AHS warranty is covering for the water heater, and up to $250 for code required items/modifications. I presented options to have this done through warranty with the out of pocket expenses, and to go through service. The h/o elected to speak with AHS warranty first before making any decisions. I also made him aware that AHS will be supplying the water heater, and this could take anywhere from 5-7 business days before receiving the new tank. RESOLUTION/RECOMMENDATIONS: We will have to replace the existing leaking AO smith 50 gallon tank located in the basement of home with brand new tank, and all code required items t