When fuel is delivered to my house, a phone call needs to precede arrival so I can have the gate open. This driver followed thru and was very courteous on the phone. He then brought the sales ticket in an envelope to the door. Thank you. I was glad to see the price per gallon dropped a dollar. I know the cost of energy sucks right now. I know every businesses operating costs have risen. However I cannot give you 5 stars for the price question because I do not agree with the delivery fee.