Upon arrival customer stated system has been supplying room temperature air. Upon inspection tech compressor not running at condensing unit, only condensing fan was running. Tech found failed 45/5MFD dual run capacitor, tech swapped capacitor with new for testing purposes. Tech restored power to system and compressor came on properly, amp draws are within spec on compressor as well as outdoor fan. System has an 18 degree delta t in cooling mode, tech also tested heat. Heat strips came on properly as well, system is back up and operating properly. Tech collected $472.41 by card for todays repairs. Tech recommended investing in a service agreement to maintain system. Tech sent form to customer. Non stock capacitor.