Overall Experience
Quality
Experience
Punctuality
Technician was very nice and most proficient. Thank you so much Jackson and Sons
Overall Experience
Quality
Experience
Punctuality
Norman Adubato was on time very pleasant and professional. He is an asset to Jackson and Sons. Would give Norman more than 5 stars!!! He deserves at least 10!! Thank you Jackson and Sons! 👍
Overall Experience
Quality
Experience
Punctuality
Very very nice and most professional. Represents Jackson and Sons very well
Overall Experience
Quality
Experience
Punctuality
Tech found defrost was on but auxheat was not pulling no amp due to 2 pole contactor dark and pitted. Technician informed customer on findings customer does not want to proceed with repairs at this time.
Customer states every few days she will notice a slow leak at the kitchen sink. Did not see leaking while at the home. Disconnected and reassembled faucet.
Found both basket strainers were loose and one of the basket strainers was leaking into the cabinet. Removed the left side, kitchen sink, basket strainer and cleaned all old putty off of the basket strainer and reinstalled strainer with new putty. Tightened up the right side basket strainer.
Cracks in guess bathroom tub Estimate gave for all repairs customers wants
Customer go get new toilet for back bathroom for us to install Unclog master bath toilet
Install Trane 3 Ton Package Heat Pump With WiFi Programmable Thermostat
Found blower motor bearings are failing. 18+ year old R22 system. Evaporator coils are rusted, and compressor struggling at times to properly start. Costly repairs not recommended. Handed over to filed supervisor.
Tech found system with 48PSIG upon arrival and observed oil everywhere in the compressor compartment of the unit. Discovered discharge and vapor line rubbing against one another, causing a leak. Provided customer with estimate for repair; customer requested reschedule for tomorrow when they have adequate payment prepared.
