We have used Tevis Energy for our home heating oil needs for the past 6-7 years. Not ever have wee had an issue in reaching the office, getting an oil delivery, or just discussing our home heating set up with a knowledgeable agent. Our property offers challenges for delivery but never has a Tevis driver balked at coming and making that delivery. We plan to stick with Tevis Energy as long as they want to stick with us.