I woke to a cold house Saturday 1-30-21 and called Jackson and Son's around 7:00 am. They were very helpful and dispatched Mathew out to my house and he arrived around 11:00 am the same day! I knew Mathew from a previous visit too my residence. He was very professional, friendly and answered all my questions. He found the problem in a matter of minutes, explained what had happened and then replaced the defective switch and further did a systems check to make sure nothing else was amiss! Excellent Tech!!! My only gripe was I thought the switch was a little/ a lot pricey for a sensor switch the size of my thumb nail but if it doesn't work it doesn't work! Anyways great response time, excellent service as always. Did I mention the replacement part being a shocker? Lol, ya get what ya pay for!
