I had my unit installed July 2018; I have had the service contract also since that time. It has been “serviced” every 6 months since July 2918 but today was the FIRST time I feel like I had a true service!! Ronnie was very thorough & gave me as a customer what I desired & deserved. He found several issues that affected my system & should have been caught in the previous 9 service/maintenance checks. These issues could have been avoided if previous services had been of the caliber I had today. Ronnie was very professional & efficient; would love for him to be the one that comes every time for my 6 month maintenance checks!!!!! I truly feel today was the FIRST time I actually got what I’ve been paying for all these years!!!
